What are the responsibilities and job description for the Senior Technical Project Manager position at Great American Insurance Group?
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.
Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success.
The Emerging Technology (ET) team serves as GAIG’s innovation engine, identifying, evaluating, and scaling emerging technologies that drive operational excellence, enhance risk management, improve customer experiences, and create sustainable competitive advantage across the insurance value chain. The Emerging Technology team partners with business and technology leaders to research, assess, pilot, and scale innovative solutions that deliver measurable business value, improve operational efficiency, and position GAIG as a future-ready insurer.
We are looking for a Technical Project Manager to join our team. The Technical Project Manager is accountable for driving deliverables, coordination, and operational rhythm of these teams with the target of improving ET teams productivity, quality, and speed. This high-ownership role is ideal for someone who can turn ambiguity into direction, manage delivery of emerging capabilities, and help move early-stage ideas into structured opportunities, product backlogs, and scalable technology-enabled solutions.
Essential Job Functions And Responsibilities
This role will support the ET Team by:
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
Experience: Generally, a minimum of 6 years of related experience that includes experience in Technical Project Management. Certification in Lean methodologies preferred, with a strong understanding of product development and development framework -- ideally Extreme Programming. User-Centered Design certification preferred.
Business Unit
Property & Casualty IT Services
Benefits
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors.
Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success.
The Emerging Technology (ET) team serves as GAIG’s innovation engine, identifying, evaluating, and scaling emerging technologies that drive operational excellence, enhance risk management, improve customer experiences, and create sustainable competitive advantage across the insurance value chain. The Emerging Technology team partners with business and technology leaders to research, assess, pilot, and scale innovative solutions that deliver measurable business value, improve operational efficiency, and position GAIG as a future-ready insurer.
We are looking for a Technical Project Manager to join our team. The Technical Project Manager is accountable for driving deliverables, coordination, and operational rhythm of these teams with the target of improving ET teams productivity, quality, and speed. This high-ownership role is ideal for someone who can turn ambiguity into direction, manage delivery of emerging capabilities, and help move early-stage ideas into structured opportunities, product backlogs, and scalable technology-enabled solutions.
Essential Job Functions And Responsibilities
This role will support the ET Team by:
- Enable Agile teams to effectively adopt Scrum and Agile practices, fostering collaboration, self-organization, and continuous value delivery.
- Facilitate Scrum ceremonies, PI planning, and delivery tracking while removing impediments and driving continuous improvement through metrics and transparency.
- Partner with Product Owners, stakeholders, and leadership to align priorities, manage risks, and ensure successful delivery of business value.
- Support organizational Agile transformation through coaching, mentoring, talent development, performance management, and promotion of Agile culture and best practices.
- Develop and maintain executive-level dashboards, scorecards, and status reports to provide transparent visibility into delivery progress, risks, dependencies, and business outcomes.
- Facilitate regular portfolio, program, and operational reviews with leadership to ensure alignment, communicate progress, address risks, and drive informed decision-making.
- Partnering closely with AI Hub, architects, platform teams, and IT stakeholders to frame opportunities and guide work through appropriate governance and delivery paths.
- Partners with workstream leads to balance innovation with pragmatism and ensuring capabilities are embedded into real IT workflows rather than treated as standalone experiments.
- Responsible for coordinating cross‑functional engagement to accelerate responsible experimentation.
- Stays informed on latest technology trends
- Fosters a collaborative environment by working closely with cross-functional roles and teams.
- May utilize AI-Assisted rapid prototyping to validate ideas and support discovery efforts
- May be responsible for the performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
- Performs other duties as assigned.
Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
Experience: Generally, a minimum of 6 years of related experience that includes experience in Technical Project Management. Certification in Lean methodologies preferred, with a strong understanding of product development and development framework -- ideally Extreme Programming. User-Centered Design certification preferred.
Business Unit
Property & Casualty IT Services
Benefits
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
- Excludes seasonal employees and interns.