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Administrative Operations Representative

Great American Insurance Group
Fargo, ND Full Time
POSTED ON 4/10/2025 CLOSED ON 6/17/2025

What are the responsibilities and job description for the Administrative Operations Representative position at Great American Insurance Group?

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American has been an innovative leader in the crop insurance industry since it issued its first crop policy in 1915. Great American’s Crop Division provides the tools clients need in the form of specialized crop insurance coverages, which can insure their revenue stream even if elements outside their control go awry. That means even in the face of a worst-case scenario, our clients will have the income to keep their operation functioning.

https://www.greatamericancrop.com/

Our Crop Division office is seeking an Administrative Operations Representative. This individual will work 5 days/week out of the Fargo, ND office.

Essential Job Functions And Responsibilities

  • Performs a variety of routine administrative operational tasks including one or more of the following:
    • Submit agency and agent appointments
    • Request security for agents
    • Update agency and agent information in the system
    • Verify refund lists
    • Mail monthly commission statements to agencies as required
    • Answer accounting and 1099 questions as necessary
    • Help with parsing forms
    • Participate in scanning documents and fulfilling print orders and document assembly requests
    • Prepares and distributes incoming mail and processes outgoing mail
    • Coordinates the procurement and organization of supplies
    • Assists with scheduling and coordinating meetings and events. May coordinate with catering services, set up, and disassemble food service stations
    • Assists in answering, routing, and screening incoming calls
    • Directing visitors in the office building
    • Work on crop hail rate comparison project in Excel
    • May assist with or coordinate special projects, assisting with the planning and execution
  • Performs other duties as assigned.

Job Requirements

Education: High School Diploma or equivalent.

Business Unit

Crop

Benefits

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

Salary.com Estimation for Administrative Operations Representative in Fargo, ND
$51,488 to $64,583
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