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Claims Director – Commercial Auto Property Damage and Bodily Injury

Great American Insurance Company
Cincinnati, OH Full Time
POSTED ON 8/12/2025
AVAILABLE BEFORE 10/12/2025
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Strategic Comp is a member of Great American Insurance Group and offers workers compensation insurance to customers to reduce both losses and workers’ compensation expenses. We are currently searching for a Claims Director who will be responsible for the oversight and activities of a team of claims professionals in our Commercial Auto department. The person hired for this position will be responsible for the day-to-day work and activities of the team. Additionally, the Claims Director will be responsible for the performance, development and coaching of staff, including continuous learning and development of their team. The Claims Director position will work a hybrid schedule out of our Cincinnati headquarters, but qualified candidates living outside of Cincinnati will be considered to work remotely. Job title and salary will be dependent upon successful applicant's level of experience. Responsibilities Responsible for the overall planning, development, direction, and administration of commercial auto claims program. Provide technical guidance and direction to team members with special emphasis on litigation. Plan for and ensure that budget and performance targets are met. Interact with and make recommendations to executive management, underwriting and marketing on internal and external issues of strategic importance. Focus on fresh, creative approaches on every claim. Offers expert advice to team members on complex claim file management and extends settlement authority following comprehensive reviews. Communicate effectively and develop strong relationships with team members. Affect settlements and reserves within prescribed limits of authority and submit recommendations to Divisional Vice President on cases exceeding personal authority. Performs other duties as assigned. Job Requirements Bachelor’s degree in business administration, Risk Management and Insurance, Finance, or a related field. A JD is preferred. Current P&C licenses in Texas and Florida are required with the ability to obtain other jurisdictional licenses as required due to nationwide scope of claims inventory. 15-18 years of experience in commercial auto property damage and bodily injury claims is required. Minimum 8 years of direct Commercial Auto team management experience is required, including direct handling or oversight of complex litigation, PIP and Med Pay claims. Extensive background in coverage analysis, reserving, claims investigation, and litigation management is required. Exceptional written and verbal communication skills are required. Occasional Travel (requires some overnight travel).

Salary : $130,000 - $170,000

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