What are the responsibilities and job description for the Event Server position at Great American Dining?
Summary/Objective
This position plays a major role in a guest's overall event experience. As a event server you must be friendly, outgoing and possess good communication skills. You should be organized and able to think and act quickly and effectively while retaining self-composure. Event servers will also field questions about meals, and alcohol as well as speak knowledgably about the facility and be able to cross market our other locations.
Essential Functions
o Must be able to pass Team certification yearly.
o Serve three to four tables, as determined by event management.
o Have complete knowledge of event food and beverage preparation.
o Ability to sell alcohol items.
o Able to use a computer to ring orders on a check.
o Able to interact with guests in a friendly/fast and hospitable manner.
o Maintain specific side-work and ensure the total cleanliness and smooth operation of the facility.
o Ability to clear and reset tables.
o Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
o If consuming alcoholic beverages, observe guest’s behavior, count number of drinks served, and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene.
o All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
o Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
Assist with other functions as instructed by the General Manager.
Uphold Common Man’s high standards and deliver wow service.
Type/Expected Hours of Work
Hours will vary between days, night, weekends and holidays.
Travel
No travel is expected for this position.
Preferred Education and Experience
High school diploma or GED.
Additional Eligibility Qualifications
• Must be 18 or older.
AAP/EEO Statement It is the policy of Great American Dining to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.