What are the responsibilities and job description for the Concessions position at Great American Dining?
Concessions Attendant
Summary/Objective
Concessions Attendants provide fast-paced food and beverage service to all guests, prep and stock service counters before shows, assist with artist load/load out and green room hospitality, and reset the venue after all performances; all while maintaining a friendly and helpful demeanor. This position plays a major role in a guest's overall theatre experience. A concession attendant must be outgoing and possess good communication skills with the ability to think and act quickly while retaining self-composure to support the needs of management, artists, vendors, and guests.
Essential Functions/Skills
- Food and Drink Service: Provide excellent, friendly, and fast-paced food and drink service while adhering to all State & Federal Laws and Regulations. Ability to make popcorn, pour drinks, serve food, and sell retail items. Bartending experience a plus.
- POS and Cash Handling: Basic cash register use ringing in orders, maintaining an accurate cash drawer, and providing proper change. MIRCOS point of sale experience a plus.
- Restock Product: Keep all stations stocked and ready for service.
- Maintain Cleanliness of Theatre: Including cooking equipment, counters, shelves, glass display cases, main theatre, green rooms, lobby and stairways, bathrooms, and entryway.
- Load In/Out: Must be able to lift 50 lbs to assist artist with equipment load in and out.
- Guest Support: Staying up to date on upcoming movies, live performances, menus, pricing, and promotions to answer guest questions and resolve any concerns.
- Assist with other functions as instructed by Management.
- Uphold Common Man’s high standards and deliver “WoW” service.
Position Type/Expected Hours of Work
Hourly, Part-Time. Weekends Required. Regular evening shifts and occasional day shifts.
Travel
No travel is expected for this position.
Preferred Education and Experience
- High school diploma or GED.
- Experience in customer service and hospitality industry
- Prior bartending experience
Additional Eligibility Qualifications
- Must be 18 or older.
- Must maintain a TEAMS certification
AAP/EEO Statement It is the policy of Great American Dining to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.