JOB SUMMARY

This role is responsible for assisting in all lab locations, providing help to all opticians as needed and will perform the duties detailed below.

ESSENTIAL DUTIES ANSD RESPONSIBILITIES include the following. Other duties may be assigned.

• Proficient with Lensometry for lens inspection, and when necessary, using lensometer or lens analyzer and client’s eyeglasses to determine prescription
• Proficient with identification of Prism
• Reconciling Medicaid Orders
• Mailing postcards for old Medicaid jobs
• Checking patient balances in EPM
• Creating communications in Optik and EHR
• Documenting problems with glasses in Optik and EHR
• Navigate and review orders from Optik
• Receiving orders in Optik,
• Adding jobs to Phonetree and Recall list
• Filing glasses after inspection
• Filing invoices based on account numbers
• Receiving in frame inventory
• Processing frame returns
• Filing away frame cases
• Placing new and remake glasses orders in Optik
• Creating trays for new glasses/orders
• Checking “orders received but not dispensed” report regularly
• Monthly check of old jobs not dispensed
• Reconciling and restocking of frames not picked up after 30 days
• Assisting Inventory Coordinator as needed
• Stacks, straightens, and cleans frame boards as necessary.
• Under supervision, prepares work order and instructions for grinding lenses and fabricating eyeglasses.
• Under supervision, verifies finished lenses are ground to specification.
• Under supervision, heats, shapes, or bends plastic or metal frames to adjust eyeglasses to fit client.
• Repairs damaged frames as well as screws, nose pads and temple pins. Performs hinge repairs and holders.
• Other duties as assigned.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write sample correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units or measure, using whole numbers, common fractions, and decimals.

REASONING ABILITIES

Ability to apply common sense understanding to carry out detailed but uninvolved written and oral instructions.

Ability to deal with problems involving a few concrete variables in standardized situations.

EDUCATION and/or EXPERIENCE

• High School education
• Optical-related experience preferred

PHYSICAL DEMANDS

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and speak or hear. The employee is regularly required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.