What are the responsibilities and job description for the Operations Controller position at Graymattersystems?
Who is GrayMatter
We’re the Thinkers who make machines speak.
We’re the Doers who make their stories matter.
At GrayMatter, we uncover the industrial intelligence buried in clipboards, legacy systems, and human memory. We discover it, transform it, and turn it into insight.
From the drill press to the boardroom, we help you think smarter and do better—by listening to the machines you already trust.
And that’s where you come in.
GrayMatter is dedicated to creating a team of unmatched talent in industrial technology. Our organizational culture encourages opportunities to learn and collaborate. Six core values make Team GrayMatter stand above the rest: Bias to Action, Batteries Included, Unbounded Curiosity, Everybody Wins, Built to Last, Actionable Insight.
We are seeking an Operations Controller to monitor and operate pipeline and industrial facility systems from a centralized control room. This role is responsible for maintaining product integrity, coordinating product movements, responding to abnormal operating conditions, and ensuring the safe and efficient operation of pipeline assets while complying with regulatory and company standards.
Location: Onsite at 9082 Bond St, Overland Park, KS 66214
General Job Duties:
- Monitor pipeline operations and line integrity through SCADA systems, recognize and respond to abnormal operating conditions, and coordinate emergency response activities in accordance with DOT regulations, company procedures, and the System Integrity Plan (SIP).
- Recognizing and responding to Abnormal Operating Conditions as outlined in DOT Part 195.
- Responding to mainline leaks and/or ruptures to minimize the amount of petroleum released from the pipe.
- Reviewing each field alarm received in the Control Center via the SCADA system and respond appropriately per the Operations Control Procedures Manual.
- Operate and monitor remotely controlled equipment including pumps, valves, meters, additive systems, storage facilities, and supplier locations to ensure safe, efficient, and timely product movement.
- Execute pumping schedules, track product batches and cleaning pigs, calculate product ETAs and ETDs, monitor storage tank levels, and perform measurement and custody transfer activities.
- Coordinate with field personnel and customers to support product movements, grade changes, alarm response, equipment repairs, and shift handovers while maintaining accurate operating records and communications.
- Maintain compliance with company policies, Operational Qualification (OQ) requirements, safety programs, and DOT covered functions, responding appropriately to hazardous and emergency situations where safe operation is critical.
Required Knowledge, Skills, and Experience:
- High school diploma required; bachelor's degree preferred.
- Ability to communicate effectively with internal and external stakeholders, work independently under pressure, and adapt to changing operating conditions in a fast-paced environment.
- Basic computer proficiency, including experience using Windows-based applications, email, and electronic systems.
- Ability to work a 12-hour modified DuPont schedule, respond to call-outs when required, and perform duties at the assigned control room location.
Preferred:
- Previous industrial control room or pipeline operations experience.
- Experience working with SCADA systems, product movement scheduling, or emergency response procedures.
- Familiarity with DOT regulations and operating practices within the energy, pipeline, or industrial sectors.
Featured Benefits:
- Medical, dental, and vision insurance starting day one
- Employer-paid short-term disability and life insurance
- 401(k) with up to 4% company match
- Paid holidays and time off