What are the responsibilities and job description for the Engineer II position at Graymattersystems?
Who is GrayMatter
We’re the Thinkers who make machines speak.
We’re the Doers who make their stories matter.
We’re the Doers who make their stories matter.
At GrayMatter, we uncover the industrial intelligence buried in clipboards, legacy systems, and human memory. We discover it, transform it, and turn it into insight.
From the drill press to the boardroom, we help you think smarter and do better—by listening to the machines you already trust.
And that’s where you come in.
GrayMatter is dedicated to creating a team of unmatched talent in industrial technology. Our organizational culture encourages opportunities to learn and collaborate. Six core values make Team GrayMatter stand above the rest: Bias to Action, Batteries Included,Unbounded Curiosity, Everybody Wins, Built to Last, and Actionable Insight.
We are seeking an Engineer II to join our Newark, DE team. This role is ideal for an engineer who thrives on solving complex automation challenges while delivering high-quality solutions for industrial customers. You'll collaborate with cross-functional engineering teams to design, develop, implement, and support control systems from concept through commissioning. Success in this role requires strong technical expertise, attention to detail, customer focus, and the ability to work independently while traveling to client sites throughout the project lifecycle.
This position is based in Newark, DE and requires approximately 20–40% travel to customer locations.
General Job Duties
- Collaborate with engineers, programmers, and project teams to identify, troubleshoot, and resolve technical challenges
- Design, develop, implement, and commission industrial control system solutions that meet customer requirements
- Assist with project planning, engineering design, and technical documentation throughout the project lifecycle
- Perform Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), system startups, onsite pilots, and customer demonstrations
- Configure, troubleshoot, and support PLC, HMI, SCADA, and industrial automation systems
- Provide technical consultation and training to customers on newly implemented applications and systems
- Support installation, commissioning, and startup activities at customer facilities
- Maintain accurate project documentation and communicate project status with internal teams and customers
- Deliver exceptional customer service while representing GrayMatter professionally on customer sites
- Demonstrate GrayMatter's Core Values in all interactions with customers, teammates, and partners
Required Knowledge, Skills, and Experience
- Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Mechanical Engineering, Mechanical Engineering Technology, or a related technical field
- 4 years experience programming industrial PLC platforms including Rockwell, Siemens, Modicon, or similar
- 4 years experience with control system implementation, design, installation, commissioning, and troubleshooting
- Basic understanding of electrical schematics and industrial electrical installations
- Working knowledge of P&IDs, instrumentation, and industrial control equipment
- Strong analytical and problem-solving skills with the ability to research technical solutions
- Excellent attention to detail and commitment to delivering quality work
- Strong customer service and communication skills
- Ability to work independently as well as collaboratively within project teams
- Willingness to travel approximately 20–40% to customer locations
- Commitment to demonstrating GrayMatter's values of Accountability, Integrity, Respect, Innovation, and Teamwork
Preferred Experience
- Experience with Rockwell PLCs
- Experience with FactoryTalk View ME and SE
- Experience with Wonderware / AVEVA
- Experience with GE iFIX
- Experience with Ignition
- Experience with FactoryTalk Batch
- Industrial networking experience (EtherNet/IP, Modbus, or similar protocols)
- Experience with conveying and packaging systems
- Batch processing experience
- Experience with additional PLC and HMI platforms
- Vision system experience (Cognex, Keyence)
- Historian systems experience
- Database experience
- Programming experience with languages such as C , C#, Python, or similar
- Experience supporting customers within pharmaceutical, food & beverage, packaging, or related manufacturing industries
Featured Benefits
- Medical, dental, and vision insurance starting day one
- Employer-paid short-term disability and life insurance
- 401(k) with up to 4% company match
- Paid holidays and paid time off
- Paid sick leave and paid parental leave
- Additional voluntary benefits including long-term disability, accident, critical illness, hospital indemnity, Employee Assistance Program (EAP), telemedicine, Health Savings Account (HSA), and Flexible Spending Account (FSA)