Operational Support Administrator

GrayMar Environmental Services continues to expand its national footprint while remaining firmly grounded in the values that define who we are. We live by Respect, Integrity, Safe Work Practices, Excellence in Service, and a deep sense of Family - a commitment we proudly call RISE through Caring.

We specialize in environmental remediation, health and safety, hazardous materials management, waste disposal, and environmental emergency response. Through comprehensive and sustainable solutions, we help our clients and the communities we serve manage risk, maintain compliance, and protect the environment. Safety is our top priority, and we take pride in our highly skilled, dedicated team that works together to get the job done safely—every time.

At GrayMar, every employee is seen, heard, and valued, not as a number, but as a member of our family. Our culture supports continuous learning, professional development, and long-term career growth. We offer a robust benefits package that includes wellness programs, a 401(k) with company matching, spending account options, and comprehensive medical, dental, and vision coverage. We also provide company-paid life and disability coverage (long and short-term), ensuring our employees are supported both in and out of the field.

Inclusion at GrayMar is not just an initiative; it is fundamental to how we innovate and grow. We draw strength from diverse experiences and perspectives and foster an inclusive environment where every voice matters. As we continue to grow nationwide, we remain committed to delivering exceptional service to our customers while building a workplace where people feel safe, supported, and proud to belong.

Position Overview

The Operational Support Administrator plays a vital role in supporting the operational team with administrative tasks to ensure smooth day-to-day functioning of environmental and waste management services. GrayMar, being an environmental services company, focuses on hazardous waste management, transportation, and disposal, so the administrative role is critical in maintaining efficiency, regulatory compliance, and communication.

Key Responsibilities

• Provide general administrative assistance to the operations team, including preparation of job packets, printing proper documentation for field service work, editing and verifying returned job packets, organizing documents, preparing reports, and managing correspondence related to projects.


• Maintain and update various databases related to waste management activities, including waste manifests, inventory logs, and compliance records. Ensuring all data is accurate, complete, in software and easily accessible for audits or regulatory reporting.


• Assist with ensuring the company is compliant with environmental laws and regulations (e.g., hazardous waste disposal regulations). This may include helping with the printing, preparation, and filing of necessary documents and reports for federal, state, and local regulatory agencies.


• Communicate with team members to resolve inquiries and issues related to waste management services. 


• Ensure client requests are handled in a timely and efficient manner, and that the company's services meet or exceed expectations.


• Monitor inventory levels for supplies and equipment needed for operations, such as personal protective equipment (PPE), waste containers, or transportation materials. Order supplies as necessary and ensuring the availability of necessary resources for daily operations.


• Prepare and distribute regular reports on operational performance, waste management activities, and other relevant metrics. These reports might be used for internal analysis or provided to regulatory authorities.


• Identify areas for improvement in administrative processes or operational efficiency and working with team members to implement more effective procedures.


• Act as a liaison between various departments, the sales, and operational team. 


• Ensure smooth communication between team members and external stakeholders while supporting cross-functional efforts to meet company goals.


• Perform other related duties as assigned.

Desired Qualifications

• Strong work ethic with a safety-first mindset.


• Ability to work independently or part of a team while managing multiple tasks and deadlines.


• Basic administrative skills and understanding.


• Ability to follow detailed instructions.


• Willingness to take initiative after receiving training.


• Excellent People Skills: Ability to work efficiently within a team and interact professionally with clients.


• Administrative Expertise: Strong organizational skills with a focus on accurate data entry and reporting.


• Proficiency digitizing large amounts of data while maintaining a high level of accuracy.


• Multitasking: Ability to handle multiple tasks at once, ensuring deadlines are met and priorities are managed effectively.


• Communication Skills: Strong verbal and written communication skills, with the ability to communicate clearly and professionally with both internal teams and clients.


• MS Office Suite proficiency, particularly Excel.

Education and Experience Required

• High school diploma, GED, or equivalent required.


• 1 year of experience in an Administrative or related role.


• Experience with Waste LINQ preferred.

Benefits

• Comprehensive health benefits coverage after 60 days of full-time employment.


• 401(k) with possible yearly company match.


• Company paid STD, LTD, and life insurance.


• Company paid time off and holidays.


• Career path programs and ongoing company paid training.


• Family culture with positive and safe work environments.

Disclaimer: This job description may not include all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of GrayMar Environmental Services, LLC.

GrayMar Environmental Services, LLC is an Equal Opportunity Employer. Employment opportunities at GrayMar are based on one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, victims of a QAOV and those with a family member who is a victim of a QAOV, national origin, age, veteran status, disability, genetic information, or any other characteristics protected by law.