Operations Representative

Overview: Assists with the coordination of the operating activities and documentation of an organization, branch, plant, or department. Performs a variety of office and administrative tasks in support of the Operations Supervisor and Operations Manager. Helps in the development and implementation of the organization's policies, practices, procedures, business plans, and attainment of operating goals. Works on the communication and implementation of operational strategies, solutions, and company policies and procedures to employees. Helps to establish or adjust work procedures to meet schedules. Proposes measures to improve methods, performance, and quality of product or services, and suggests changes in working conditions to increase efficiency. Typical Functions: Prepares reports and records on department activities for management. Defines, documents, and maintains performance metrics, workflow, procedure, and process requirements, and communicates them to team. Monitors employee performance, attendance, and productivity, and provides feedback to on- and off-site employees. Assists employees in solving work problems, and suggests plans to motivate employees to achieve work goals. Assists in setting and monitoring operational budgets. Inputs and retrieves data on computer, answers telephone and relays messages, maintains document files, opens and routes incoming mail, answers correspondence, and prepares outgoing mail. May assist with new employee training. Minimum Qualifications: High school diploma or GED Work Shift and Hours: Monday - Friday, 8:00am - 5:00pm Compensation Details: The expected pay rate for this position is starting at $21.00 per hour depending on experience. Additional Information: Steel toed boots that cover the ankle bone are required. This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis. Why should you join Shepherd Electrical Supply? At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory. We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy! Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! At Shepherd Electric Supply, our people are the cornerstone of our success. We proudly have one of the most experienced, knowledgeable, and dedicated teams in the industry, spanning across sales, project management, wire cutting, shipping, and receiving, and our skilled drivers who ensure reliable next-day delivery. Serving customers throughout Maryland, Northern Virginia, Washington D.C., and Pennsylvania, we are committed to excellence in every aspect of our business. If you don't see a position that aligns with your skill set but believe you can be a valuable addition to our team, we invite you to "Introduce Yourself" at the top of this page and let us know how you can contribute to our continued growth.