What are the responsibilities and job description for the CAMPAIGN SUPPORT SPECIALIST (REMOTE/USA) - GDM (GRAY MEDIA GROUP) position at Gray Local Media, Inc?
About Gray Media:
Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first- and/or second-highest-rated television station in average all-day ratings across 116 of such markets that were measured by Nielsen in 2025. We also own the largest Telemundo Affiliate group with 46 markets and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.
About GDM (Gray Digital Media):
We are hiring Campaign Support Specialists to play a critical role in supporting our sales and operations teams. This position is essential to ensuring seamless onboarding, efficient communication, and clear execution by translating complex digital campaign strategies into simple, easy-to-follow instructions.
The ideal candidate brings strong written communication skills and the ability to translate complex digital concepts into accessible, easy-to-understand guidance. You are organized, detail-oriented, and passionate about ensuring that teams feel supported, informed, and confident in their work.
Job Summary/Description:
As a Campaign Support Specialist, you will act as a bridge between sales, ad operations, and our product teams—helping teams move quickly, confidently, and with clarity.
Duties/Responsibilities include, but are not limited to:
* Progress Tracking & Reporting: Track campaign progress and provide basic reporting, updates, or information as needed to keep all teams aligned.
* Process Improvement: Identify potential gaps in understanding, documentation, or processes and recommend training opportunities to improve overall workflow and efficiency.
* Cross-Functional Collaboration: Work collaboratively across departments to ensure seamless coordination and communication.
* Strategic Guidance: Provide client-facing teams with strategic guidance, talking points, and best practices to address evolving client needs and maintain team confidence.
Qualifications/Requirements:
* Bachelor's degree in Marketing, Communications, or a related field with 1 years of relevant experience; OR 3 years of professional experience in customer service, client solutions, or digital media support
* Strong written communication skills, with the ability to translate technical and operational information into clear, client-ready insights
* Ability to work effectively in a fast-paced, collaborative environment
* Team player with a self-starter mentality
Preferred Qualifications:
* Familiarity with Google Platforms
* Experience with Meta Ads Manager and other DSP Platforms
* Experience supporting digital marketing or advertising campaigns
If you feel you’re qualified and want to work with a great group of people, go to https://gray.tv/careers#currentopenings, you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references
(Current employees who are interested in this position can apply through the Gray-TV UltiPro self-service portal)
GDM-TV/Gray Media is a drug-free company
Additional Info:
Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray’s employees to perform their job duties may result in discipline up to and including discharge.