Body Sculpting Sales Consultant & Care Manager

ROLE:

As a Body Sculpting Sales Consultant & Care Manager at Gratitude WL, you will be instrumental in guiding clients through their body transformation journey by conducting consultations, creating personalized treatment plans, and fostering long-term relationships. This role seamlessly integrates client care, sales strategy, and service coordination to deliver exceptional experiences. With expertise in non-invasive treatments like fat reduction and muscle toning, you will educate and support clients while driving sales and retention, ensuring they feel confident and excited about their wellness goals.

RESPONSIBILITIES:

• Conduct in-depth consultations to understand each client’s body goals, lifestyle, and concerns.
• Educate clients on the benefits and expectations of non-invasive treatments.
• Ensure a seamless onboarding experience for new clients by maintaining clear communication and setting realistic expectations.
• Design customized treatment plans that align with client goals and drive the best possible results.
• Effectively communicate treatment benefits and upsell packages to both new and returning clients.
• Consistently meet and exceed sales targets through consultative selling techniques.
• Maintain detailed records of client progress and adjust treatment plans as needed.
• Implement strategies to maximize client retention and satisfaction.
• Encourage referrals and positive client testimonials to grow the Gratitude WL community.
• Ensure a smooth scheduling process for all client treatments
• Maintain a clean, professional, and welcoming environment that aligns with Gratitude WL’s high standards.
• Stay informed on industry trends, new technology, and treatment advancements to enhance service offerings.
• Track personal sales performance, client retention rates, and treatment effectiveness, contributing to the overall success of the spa.

REQUIREMENTS:

• Prior experience in the health, or wellness industry preferred.
• Strong customer service and sales experience with the ability to build relationships and close deals.
• Passion for helping clients achieve their body goals while maintaining professionalism and empathy.
• Ability to work a flexible schedule, including evenings and weekends as needed. The proposed hours of work are M,W,F, 11am - 6pm and Sat 11am - 4pm. This can lead to a full time position if the desire and results are there.

RESULTS:

Client Conversion Rate

70% of consultations result in a booked treatment package.

Revenue Performance

Meet or exceed monthly sales targets through new sales, upsells, and cross-sells.

Client Retention Rate

75% of clients return for follow-up treatments or additional services.

Client Satisfaction & Reviews

5 star average rating on Google Rating with at least 10 new positive reviews per month and 3 client referrals per month.

Appointment Utilization Rate

90% of available appointment slots are booked and utilized effectively to maximize efficiency and revenue.

COMPENSATION & BENEFITS: Can lead to full time position with opportunities to travel to our other locations.

On Track Earnings (OTE): $44,750 per year PART TIME including commission opportunities.

Commission Structure:

• Commission on all new sales generated through your personal referral and client acquisition efforts.
• Bonus Commission on all new sales generated by internal office’s marketing efforts.

Additional Benefits:

• Employee discounts
• Bonus opportunities (monthly and performance-based)

Job Type: Part-time

Benefits:

• Free parking
• Opportunities for advancement
• Paid training
• Professional development assistance
• Referral program

Application Question(s):

• Are you available to work Mon, Wed, Fri, 11am - 6pm and Sat 11am - 4pm?
• Work Location: In person in Cocoa Beach, FL