Patient Care Coordinator / Medical Assistant

Job Summary
Join our dynamic healthcare team as a Patient Care Coordinator / Medical Assistant, where your energy and dedication will directly impact patient experiences and clinical outcomes. In this vital role, you will serve as a bridge between patients and provider, ensuring smooth clinic operations, accurate documentation, and compassionate care delivery. Your expertise in medical procedures, administrative support, and patient engagement will help create a welcoming environment that promotes health and well-being. This paid position offers an exciting opportunity to grow your skills in a diverse outpatient clinic.

Responsibilities

• Greet patients warmly, verify their information, and efficiently walk them to their exam room
• Collect and record vital signs, patient histories, and current medications with precision and professionalism
• Assist healthcare provider during examinations, procedures, and minor treatments by preparing supplies and ensuring patient comfort
• Conduct initial assessments in a plastic surgery setting
• Serve as the primary point of contact for patients, guiding them through consultations, procedures, and follow-ups
• Schedule appointments, manage calendars, and coordinate surgical bookings
• Provide patients with detailed pre- and post-operative instructions
• Follow up with patients regarding recovery, satisfaction, and additional needs
• Maintain accurate patient records and documentation

Medical Assistant Duties:

• Prepare exam rooms and assist the surgeon during consultations and minor procedures
• Take patient histories, vital signs, and clinical photographs
• Ensure proper sterilization and handling of instruments and equipment
• Assist with post surgical dressings change and post-procedure care as needed
• Maintain inventory of medical supplies and assist with ordering

Administrative Support:

• Answer phone calls, respond to inquiries, and provide exceptional customer service
• Verify patient information and assist with intake forms
• Support front desk operations as needed

Qualifications:

• Previous experience in a medical office, preferably in plastic surgery, dermatology, or aesthetics
• Certified Medical Assistant (CMA) preferred but not required
• Strong interpersonal, professional, and communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask and adapt in a dynamic environment
• Proficiency with electronic medical records (EMR) systems
• Sales or consultation experience in aesthetics is a plus

Work Schedule:

• Full-Time hours (e.g. 30 hours per week. Monday - Thursday, 9:00am - 4:30pm)

Compensation & Benefits:

• Competitive hourly rate based on experience
• Employee discounts on services and products (if applicable)
• Opportunity for growth within the practice

This role is perfect for motivated healthcare professionals eager to make a meaningful difference in patient lives while advancing their clinical skills. We are committed to fostering a supportive environment where your dedication is recognized and your professional growth is prioritized. Join us to be part of a vibrant team dedicated to exceptional patient care!

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Medical Field: 3 years (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Franklin, TN 37069 (Required)

Work Location: In person

Salary : $18 - $22