What are the responsibilities and job description for the Logistics Coordinator - Downtown Dallas - F/T Benefits 401K position at Graphite Logistics?
Logistics Coordinator – Dallas
Intermodal container pick-up & delivery | Dallas-based transportation company
We are a growing intermodal transportation company focused on exceptional customer service, and operational excellence. We are seeking a highly organized logistics coordinator / dispatcher to support daily operations, customer communication, and driver coordination. This role is ideal for someone who enjoys solving problems, managing multiple priorities, and working in a fast-paced logistics environment.
Successful candidates will serve as a key link between customers, drivers, terminals, and internal operations teams to ensure freight moves safely, efficiently, and on schedule. Strong performers will have opportunities for increased responsibility, hybrid work flexibility, and career advancement.
Benefits
401(k) with company match
Medical, Dental & Vision insurance
Company-paid life insurance
Paid time off
Hybrid (work from home) schedule after training
Key Responsibilities
- Coordinate daily load planning, scheduling, dispatching, and equipment tracking
- Resolve service failures and delivery exceptions
- Coordinate appointments with customers, terminals, and warehouses
- Track load status and provide customer updates
- Ensure timely completion of PODs and billing documentation
- Support drivers, process pay, and assist with performance and compliance
- Enter orders, communicate with customers, and track load costs
- Audit vendor invoices and support vendor coordination
Qualifications
- Minimum 1 year transportation, dispatch, or logistics experience
- Experience with trucking and freight operations preferred
- Ability to prioritize multiple tasks under deadline pressure
- Strong problem-solving and decision-making skills
- Experience working with drivers and customers in a service environment
- Intermediate Excel skills preferred
Work Environment
Fast-paced, team-oriented setting
Clean, modern Dallas office with hybrid work after training period.
Salary : $50,000 - $65,000