What are the responsibilities and job description for the CSR-Production position at Graphic Print Stop, Inc.?
Graphic Print Stop in Patterson is looking for team members to help our customers fulfill their graphic communication and shipping needs.
Work hours are Monday - Friday 8:30 am-4:30pm with the occasional shift changes as needed. This is a great position for someone wanting to learn a skill or trade. We also welcome industry experience. Pay will depend on experience.
Our industry is exciting and rewarding for the hard working, mechanically inclined and creative person. This is not a desk computer design position. However, you will gain computer design/layout experience. You will be expected to stand most of the day using a variety of machines and computers. You will gain experience in: Screen Printing, Heat Applied Graphics, Vinyl Lettering/Installation, Laser Engraving and/or Embroidery.
You must like a challenge, work well under pressure and enjoy problem solving.
Other Skills & Behavior Desired:
- Experienced/Interested in all or some preferred: silk screening/screen printing processes, digital and offset printing, laser engraving, apparel embellishments, embroidery & sign making.
- Team Player
- Computer Savvy and able to type at least 30 WPM
- Detail Oriented
- Quick Learner
- Strong Work Ethic
- Ability to work with little or no supervision
- Flexibility to work overtime when necessary
- Bi-Lingual (Spanish/English)
- Clean Driving Record
- Local (within 30 minutes travel)
Additional Requirements:
As a Graphic Print Stop team member, you will be expected to have the below abilities:
1. Work well with others.
2. Love to work in fast paced, consistently busy and usually stressful environment. Keep busy during slow times.
3. Multitask.
4. Learn new concepts quickly.
5. Comfortable with computers and learning new applications.
6. Accept criticism as an opportunity to learn and improve work skills.
7. Take, follow instructions and strive to improve processes.
8. Be creative.
9. Process and Pack items for shipping for FedEx and UPS according to our standards.
10. Know and follow proper lifting procedures. Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods of time.
11. To stand during entire shift, excluding meal and rest periods.
12. Communicate effectively with customers, vendors, and other team members.
13. Maintain attention and concentration for extended periods of time.
14. Work with minimal supervision.
15. Communicate with team leaders.
16. Always protect the customer by meeting deadlines with quality products, priced according to our standards.
17. Greet customers professionally in person, on the phone and with electronic communications according to our procedures.
18. Not use personal communication devises during work hours.
19. Handle customers sensitive information according to our security procedures.
20. Handle cash and electronic transactions correctly.
21. Maintain a clean and safe work environment.
22. Clean shop as requested by management and as needed.
23. Preform all shop, production and customer service duties and procedures as request by management.
24. Always strive to improve.
25. Learn and work with: Graphics, Signs, Apparel Embellishing, Bindery, Digital Printing, Shipping & related equipment hardware and software as needed.
26. Keep all phones and personal devices in secure place during business hours, off your person. You are not allowed to use personal devices during business hours. OK to use during personal breaks.
Job Type: Full-time
Pay: Entry Level
Salary : $17