Medical Assistant/Clinical Lead

Overview
We are seeking a dynamic and dedicated Clinical Lead to join our healthcare team, driving excellence in patient care and clinical operations. As a pivotal member of our organization, you will lead the clinical team, oversee patient treatment plans, and ensure the delivery of high-quality, evidence-based care. Your leadership will inspire collaboration, promote best practices, and uphold the highest standards of clinical safety and effectiveness. This role offers an exciting opportunity to make a meaningful impact on patient outcomes while fostering a positive, innovative healthcare environment.

Duties

Clinical & Administrative Responsibilities -

• Provide comprehensive patient care support, including rooming patients, obtaining preliminary information, and preparing patients for examination and procedures.
• Perform and assist with diagnostic imaging, including X-rays, ensuring proper positioning, safety, and documentation.
• Assist the provider with clinical procedures and treatments, anticipating needs to ensure efficient patient flow and high-quality care.
• Prepare and maintain procedural setups and deliver clear, accurate post-procedure aftercare instructions to patients.
• Support patient mobility and comfort by assisting with footwear, including application of socks, shoes, and fitting of diabetic footwear.
• Maintain a clean, organized, and sanitary clinical environment by performing routine cleaning of exam rooms, lobby areas, and common spaces in accordance with infection control standards.
• Ensure clinical areas are fully stocked and prepared by restocking supplies, organizing inventory, and managing disinfectant solutions and materials.
• Handle laboratory specimens, including proper collection, labeling, processing, and coordination with external labs.

Front Office & Patient Coordination -

• Facilitate patient intake processes, including completion and verification of new patient paperwork and documentation.
• Coordinate communication with primary care providers, specialists, and facilities to obtain necessary patient information and records.
• Manage incoming communications, including answering phones, responding to emails, and monitoring voicemail in a timely and professional manner.
• Schedule appointments for new and established patients, optimizing provider schedules and ensuring efficient clinic operations.
• Assist in processing of referrals, including creation, tracking, and follow-up to ensure continuity of care.
• Digitize and organize patient documentation through scanning and proper electronic record management.

Operational & Support Functions -

• Prepare and assemble clinical materials and supplies.
• Update and modify patient education materials and inserts as needed to maintain accuracy and compliance.
• Support cross-functional training initiatives, including participation in in-house surgical procedures and specialty services such as shockwave or laser treatments.
• Contribute to overall clinic efficiency by maintaining organization, assisting team members as needed, and supporting daily operational workflows.
• Provide training to new team members as delegated by management.

Team Support -

• Provide direct support to the provider
• Collaborate across departments to ensure efficient operations and a high standard of patient care.

Skills

• Preferred clinical experience within a healthcare setting, with strong knowledge of relevant medical disciplines. However, willing to train the right person.
• Excellent communication skills to effectively engage patients, and collaborate with multidisciplinary professionals.
• Ability to interpret clinical data, develop evidence-based protocols, and implement best practices confidently.
• Strong organizational skills for managing multiple priorities while maintaining attention to detail.
• Demonstrated commitment to patient safety, quality improvement, and regulatory compliance.
• Proficiency in electronic health records (EHR) systems and healthcare management software.
• Nice-to-have: Advanced certifications or specialized training in relevant medical fields.

Join us as a Clinical Lead and be at the forefront of delivering innovative healthcare solutions that truly make a difference. Your expertise will shape the future of patient care while fostering an environment of continuous learning and excellence.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: No less than 35.0 per week

Benefits:

• 401(k) matching
• Paid time off

Work Location: In person

Salary : $21 - $25