What are the responsibilities and job description for the Self Storage Manager position at Grants Mill Road Self Storage?
Work Environment:
Overview:
We are looking for an energetic, outgoing, self-starter, who has excellent sales, marketing and customer service skills to manage our self-storage facility. This employee aggressively contributes to profitability by developing and maintaining mutually beneficial business relationships and being committed to customer satisfaction. This senior level manager pays close attention to detail and has general accounting, marketing and basic computer skills.
Responsibilities and Duties:
- Responsible for the sales, marketing, occupancy, and delinquency management of the facility.
- Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management.
- Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries.
- Shows, rents and cleans self-storage units as well as actively selling and maintaining supplies of moving and packing materials.
- Maintains all required tenant documentation in a neat and orderly fashion as directed by upper management.
- Controls delinquencies through telephone contact, letters on a scheduled basis.
- Cleans space(s) as vacated, hallways, and grounds as needed.
- Clean office and restrooms daily.
- Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily.
- General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, preparing daily bank deposits, weekly and monthly reports as required by management.
- Assist in preparing units for auction, vacate as prescribed by law, and approved by management.
- Effectively communicates with management and fellow associates.
- Ability to pay close attention and detail.
- Employment is also subject to background check and drug screen
- Reliable transportation is required in order to complete essential functions of this job.
- Weekend availability is required.
Education:
- High School Diploma
- Some college is preferred
Physical Demands:
- Light lifting
Work Environment:
- Regular professional office business setting
- Frequent outdoor exposure
- Noise moderately low
Must pass background, credit and drug test.
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $18