What are the responsibilities and job description for the Volunteer Coordinator position at Granite VNA, Inc.?
Description
Join the Mission at Granite VNA
At Granite VNA, every visit, every conversation, and every act of kindness matters. Our volunteers play a vital role in bringing comfort, connection, and compassion to patients and families throughout our communities — and behind every successful volunteer experience is a strong, caring team.
We are seeking an organized, compassionate, and mission-driven Volunteer Coordinator to help support and grow our volunteer program serving both home care and hospice services. If you thrive in a collaborative environment, enjoy building relationships, and want your work to make a meaningful impact every day, we’d love to meet you.
Why Join Granite VNA?
At Granite VNA, our culture is rooted in compassion, teamwork, and community. We believe exceptional care starts with exceptional people — and we are proud to foster a supportive workplace where employees feel valued, connected, and inspired by the work they do.
In this role, you’ll help create positive experiences for volunteers who provide companionship, administrative support, bereavement services, and comfort to patients and families during some of life’s most important moments.
What You’ll Do
Support an Impactful Volunteer Program
- Provide administrative and operational support for the volunteer program across home care and hospice services
- Assist the Volunteer Coordinator with volunteer scheduling, assignments, and program coordination
- Help connect volunteers with meaningful opportunities including patient visits, bereavement support, office projects, and community events
- Maintain volunteer calendars and assignment tracking systems
Help Welcome and Prepare Volunteers
- Coordinate onboarding activities including:
- Volunteer applications
- Background and reference checks
- Confidentiality agreements
- HIPAA training documentation
- Health screening records
- Maintain organized volunteer files and ensure documentation meets organizational and regulatory standards
- Assist with volunteer orientations and training sessions
- Prepare training materials and maintain records of completed competencies
Keep Programs Organized and Compliant
- Track volunteer service hours and assignments
- Maintain volunteer databases and reporting systems with accuracy and attention to detail
- Support compliance with Medicare hospice volunteer program requirements
- Assist with reporting related to volunteer contributions and regulatory expectations
Build Strong Volunteer Relationships
- Serve as a friendly and responsive point of contact for volunteers
- Communicate scheduling updates, assignments, and program information
- Assist with volunteer newsletters, meetings, and engagement initiatives
- Help plan volunteer appreciation events and recognition activities
Collaborate Across Teams
- Work closely with hospice and home care staff to identify volunteer support needs
- Coordinate volunteer participation in patient and family services
- Support community outreach, fundraising events, and special projects
What You Bring
- Strong organizational and administrative skills
- Excellent communication and interpersonal abilities
- A compassionate, professional, and service-oriented approach
- Ability to manage multiple priorities while maintaining accuracy
- Proficiency with Microsoft Office and database systems
- A collaborative mindset and passion for community-based healthcare
Make a Difference Every Day
This is more than an administrative role — it’s an opportunity to help create meaningful human connections that support patients, families, and volunteers throughout our community. Your work will help ensure volunteers feel prepared, appreciated, and empowered to make a lasting impact.
Join a team where kindness, purpose, and community come together every day at Granite VNA.
Requirements
Minimum Qualifications and Requirements
- Associate’s degree or equivalent experience preferred.
- 1–2 years administrative support experience preferred.
- Experience in healthcare, nonprofit organizations, or volunteer programs preferred.