What are the responsibilities and job description for the Call Center Representative - Hourly Base + Incentive position at Granite Transformations?
Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed.
This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked.
Compensation is hourly plus incentive based on volume of set appointments.
Qualifications:
- Positive attitude and customer service mindset
- Self motivated, driven individual
- Professional, energetic and a strong brand ambassador for the company
- Maintaining flexibility and adaptability in an ever-changing work environment
- Critical thinker with the ability to effectively develop solutions
- Team player
- Basic computer proficiency, including Microsoft tools
- Must be available to work Saturday rotation
- Organized and detail oriented
Related keywords: sales, inside sales, inside sales representative, call center representative