What are the responsibilities and job description for the Server Full-Time position at Granite State Gaming & Hospitality?
About Granite State Gaming & Hospitality, LLC
Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.
What You'll Expect
As a Server, you’ll create a great guest experience by taking food and drink orders, delivering items promptly, maintaining clean tables, and ensuring guests’ needs are exceeded. You’ll work in a fast-paced environment while delivering
exceptional hospitality.
What You'll Do
Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.
What You'll Expect
As a Server, you’ll create a great guest experience by taking food and drink orders, delivering items promptly, maintaining clean tables, and ensuring guests’ needs are exceeded. You’ll work in a fast-paced environment while delivering
exceptional hospitality.
What You'll Do
- Greet guests, take accurate food and beverage orders, and serve items promptly
- Verify guest IDs for alcohol service per NH state regulations
- Maintain clean, organized, and well-stocked stations throughout the shift
- Upsell menu items and premium beverage options
- Answer questions about food and drinks, including ingredients and preparation
- Maintain table appearance, pre-bus, refill drinks, and reset tables
- Follow proper food handling, storage, and alcohol awareness procedures
- Report guest concerns or issues promptly to the Manager on Duty
- Strong communication, problem-solving, and multitasking skills
- Ability to work independently and as part of a team
- Physical ability to lift/move up to 50 lbs.
- Memory skills to recall orders and menu details under pressure
- Must be 18 years old and meet legal/company alcohol service standards
- Must be able to work in a loud, smoky environment with potential exposure to chemicals and temperature extremes
- Nights, weekends, and holiday availability required
- Tip pooling is optional/voluntary for tipped employees