Benefits and Leave Specialist

About Granite State Gaming & Hospitality, LLC

Granite State Gaming & Hospitality, a subsidiary of G2 Gaming, is committed to supporting community nonprofit organizations in New Hampshire through innovative entertainment, hospitality and gaming experiences. Our accomplished team of industry professionals have more than 150 years of experience and are ready to take charitable gaming to a whole new level; creating world-class venues, infusing more economic opportunities into the markets we serve while helping New Hampshire nonprofits thrive. We believe our innovative player experiences and enhanced operations can be a partnership that helps provide valuable resources directly to those organizations that are helping our friends and neighbors. We are currently open and developing first class gaming venues in Rochester, Hampton, and Littleton.

About The Role

• Administer day-to-day operations of all group benefit programs.
• including enrollments, terminations, and qualifying life event changes.
• Act as the primary point of contact for employee benefits questions and guidance, ensuring timely and accurate resolution.
• Coordinate and manage the full lifecycle of leaves of absence, including FMLA, ADA accommodations, personal leaves, and return- to-work processes.
• Monitor eligibility, documentation, and tracking of leaves in accordance with legal requirements and company policy.
• Manage and process claims for employees who have experienced work- related injuries or illnesses and ensure compliance with relevant laws and regulations. Partner with departments and team member to facilitate return to work transitions.
• Oversee annual open enrollment planning and execution, including communication materials, system readiness, and employee support.
• Collaborate with third-party vendors, brokers, and payroll to ensure benefits accuracy and resolve escalations.
• Reconcile monthly benefits invoices and ensure timely payment and accurate reporting.
• Maintain accurate and up-to-date records in HRIS, benefits portals, and employee files.
• Stay current on federal, state, and local benefits-related legislation (e.g., ACA, ERISA, COBRA, HIPAA) and recommend policy updates as needed.
• Assist in developing and delivering benefit-related training, communication, and education to employees and leaders.
• Participate in audits and ensure compliance with all reporting requirements (e.g., 1095-C, annual nondiscrimination testing).
• Perform other duties as assigned to support the HR team and organizational objectives.
• Perform other duties as assigned to support the HR department and organizational objectives.
  
  

What You'll Do

• Demonstrate a comprehensive understanding of HR processes, including but not limited to employment laws and regulations at federal, state, and local levels.
• Demonstrate strong listening and communication skills.
• Demonstrate problem-solving and critical thinking.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Focus on teamwork and collaboration with others.
• Deliver exceptional service to internal and external guests, ensuring all interactions are professional, respectful, and solutions-oriented.
• Build lasting relationships by demonstrating honesty, integrity, and effective communication.
  
  

Qualifications

Minimum Requirements:

• Associate or Bachelors degree in Human Resources or Business Administration, or related field (or equivalent experience).
• 2–4 years of experience in benefits administration or related HR role.
• Strong knowledge of FMLA, ADA, HIPAA, COBRA, and other benefits and leave laws.
• Excellent communication and interpersonal skills with the ability to explain complex benefits concepts clearly.
• High level of confidentiality, discretion, and professional judgment.
• Strong organizational skills and attention to detail.
• Proficiency in HRIS and benefits systems, along with Microsoft Office or Google Suite.
• Ability to manage multiple deadlines and prioritize effectively in a fast-paced environment.
  
  

Preferred Qualifications

• CEBS, PHR, SHRM-CP, or other HR/benefits certification.
• Experience managing benefits in a multi-state or complex regulatory environment.
• Experience working with benefit brokers or third-party administrators.
• Knowledge of workers’ compensation, state leave laws, and wellness programming.