Customer Service Specialist

Customer Service Specialist — Build a Career in Automotive — Customer Experience Focused

We are rebuilding the way our service department serves customers and we are starting with people.

We are hiring one to two Customer Service Specialists who genuinely enjoy helping others and take pride in creating a great experience.

This is not a traditional “service advisor” role — yet.

This is an opportunity to learn the business the right way, develop your skills, and grow into a Service Advisor position as you demonstrate your ability to deliver exceptional customer care.

What Success Looks Like

• Customers feel informed, respected, and taken care of
• Communication is proactive — not reactive
• Problems are handled calmly and professionally
• You bring positive energy to a fast-paced environment
• You build trust with both customers and teammates

Who We’re Looking For

This role is ideal for someone who:

• Truly enjoys working with people
• Has a positive, upbeat attitude
• Communicates clearly and professionally
• Stays organized in a fast-paced environment
• Handles challenges without losing composure
• Wants to build a long-term career

Experience in hospitality, restaurants, hotels, retail, or customer-facing roles is highly valued.

Automotive experience is not required.

About Us

We are committed to transforming our service department into one known for professionalism, transparency, and exceptional customer care.

This is an opportunity to be part of that transformation — not just benefit from it.

If you enjoy helping people and want to build a career — not just find a job — we would love to meet you.

Please apply with your resume to joe@granitehyundai.net and a short note explaining:

“What does a great customer experience mean to you?”

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person

Salary : $22 - $26