Director of Base Area Operations

Job Overview

The Granite Gorge Mountain Park (GGMP) Director of Base Operations is a critical role for all operations impacting the guest experience in the Base Area. The Director will create, maintain and utilize procedural documents to ensure the GGMP team operates to company standards in areas such as; communication, productivity, safety, hiring, training, supervision, financial performance, continuous improvement, and the guest experience. They will oversee Guest Services, Rentals, Ski School/Lessons, and the Roxbury Bar and Grill. This person will also manage: Event coordination, community outreach, financial data entry, and group sales. This position will directly oversee the operations of the base lodge, report to the General Manager, and facilitate a safe and inclusive work environment.

Responsibilities

• Lead Guest Service department including ticket and pass sales, group sales, guest experience, and lodge cleanliness.
• Administrative oversight of Food & Beverage, Ski School, and Rental departments.
• Solicit, negotiate, and book new and repeat business through various sales techniques to maximize revenue.
• Recruit, coach, and develop talent for all Base Area departments.
• Create a safe, inclusive, and positive culture with an unwavering commitment to providing the best guest experience and focus on continuous improvement.
• Build and sustain relationships with key community stakeholders, including vendors, industry suppliers, corporate partnerships.
• Participate in budget creation, forecast/projection adjustments, and base operation financial performance reviews.

Skills

• Proven management experience with a focus on team leadership
• Strong financial acumen with experience in profit & loss analysis, business management, and data analysis using Excel or similar tools.
• Excellent project management skills with a track record of leading strategic initiatives from conception through execution.
• Ability to develop and implement strategic plans that drive operational success and business growth.
• Effective communication skills suited for supervising diverse teams.
• Demonstrated ability to manage multiple priorities while maintaining attention to detail in a fast-paced setting.

This role is ideal for a motivated leader eager to make a significant impact on a small local ski area with a family vibe. Join us in growing the business and sharing the love of snow sports with everyone.

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $55,000 - $60,000