Inside Sales Representative - Countertops , tile and flooring

Company: Granite Empire of Cincinnati
Location: West Chester, OH
Job Type: Full-time
Pay: $50,000-$110,000 per year
Compensation: $700 weekly base plus commission

Job description

Granite Empire of Cincinnati is hiring an Inside Sales Representative to work from our West Chester showroom and office.

This position is focused on responding to new customer inquiries, following up with existing leads, scheduling appointments, preparing estimates, and closing countertop sales.

Customers contact us through phone calls, website forms, advertising, referrals, and showroom visits. You will not be responsible for door knocking or outside prospecting.

We need someone who is comfortable speaking with customers throughout the day, following up consistently, discussing pricing, and asking for the sale.

Responsibilities

• Respond quickly to new phone, website, and showroom inquiries
• Contact new leads by phone, text, and email
• Schedule showroom and measurement appointments
• Understand the customer's project, timeline, and budget
• Explain granite, quartz, sink, and edge options
• Prepare estimates and proposals
• Follow up with customers who have not made a decision
• Present pricing and ask for the sale
• Collect deposits and complete sales paperwork
• Maintain accurate customer notes and follow-up tasks in our CRM
• Coordinate with template, fabrication, and installation teams
• Contact older leads and unfinished estimates
• Meet weekly follow-up and monthly sales goals
• Assist walk-in customers when needed

Qualifications

• Previous sales or customer service experience is required
• Experience in home improvement, countertops, cabinets, flooring, furniture, automotive, or another high-ticket industry is preferred
• Comfortable making a high volume of follow-up calls
• Strong phone and communication skills
• Comfortable discussing pricing and closing sales
• Organized and able to manage multiple customers
• Comfortable working from an office and showroom
• Able to use a CRM, email, and basic computer programs
• Available to work Saturdays as part of the regular schedule

Compensation

• $700 weekly base pay
• Uncapped commission
• Warm leads provided
• Paid training
• Paid biweekly
• Expected annual compensation of $50,000-$110,000 based on performance

Granite Empire provides in-house fabrication, professional installation crews, and a large selection of granite and quartz materials.

This is a full-time, in-person position. It is not remote.

Apply with an updated resume showing your sales, customer service, or lead follow-up experience.

Pay: $52,925.18 - $63,737.85 per year

Benefits:

• Health insurance

Application Question(s):

• Are you comfortable making frequent follow-up calls, discussing pricing, and asking customers to move forward with a purchase?
• Do you have at least 5 years of sales or customer service experience involving phone follow-up and customer communication?
• Are you available to work Saturdays as part of your regular schedule?

Work Location: In person

Salary : $50,000 - $110,000