What are the responsibilities and job description for the Network / Low-Voltage IT Specialist position at Granite Communications and Security LLC?
Location: Lutz, FL
Department: Network Operations / Low-Voltage Systems
Employment Type: Full-Time (In-Person Only) NOT A REMOTE position.
Position Overview
We are seeking a driven and technically skilled Network / Low-Voltage IT Specialist to support and enhance our growing portfolio of ISP networks, access control systems, CCTV deployments, and core network infrastructure.
This role supports everything from ISP network delivery, camera system deployments, and access control platforms, to switching, routing, server environments, and field troubleshooting across our client sites.
Depending on experience, this position can scale from IT Support Technician to Network Engineer or Systems Administrator within our low-voltage environment.
Core Responsibilities
Network & Infrastructure
- Install, configure, and maintain network devices including Ubiquiti switches, Trendnet switches, MikroTik routers, and Aditum gateway routers used for ISP control and property-wide bandwidth management.
- Support the deployment and maintenance of fiber, copper, and wireless network infrastructure across multi-building properties.
- Administer and troubleshoot core services: TCP/IP, DNS, DHCP, VLANs, VPNs, routing/switching, QoS, and trunking.
- Monitor system performance, availability, and site security across diverse environments.
Low-Voltage / Security Systems
- Provide Tier 13 support for:
- CCTV systems (Verkada, Axis, Ubiquiti UniFi Protect)
- Access control platforms (Verkada AC series, Schlage ENGAGE/NDE/LE, 2N intercoms, and associated backend systems)
- VoIP, ISP circuits, and site network backbones
- Configure and troubleshoot POE devices, NVR alternatives, camera networks, door controllers, intercom systems, and multi-tenant network structures.
Systems Administration
- Support Windows, Linux, and macOS workstations and light server environments used for internal operations.
- Assist in cloud and virtualization environments including AWS, Azure, VMware, and Hyper-V.
- Implement and maintain endpoint protection, patching, backup solutions, and routine system updates.
Technical Support & Field Operations
- Provide on-site and remote support for internal teams and clients, including structured cabling, device replacement, and network optimization.
- Assist with the setup and onboarding of new equipment, systems, and user environments.
- Maintain clear documentation of network configurations, access control IDs, VLAN maps, ISP assignments, and incident logs.
- Support field teams during installs, troubleshooting, and commissioning.
Collaboration
- Work directly with Project Managers, Field Technicians, and Engineering staff to ensure smooth handoffs, proper configurations, and best-in-class system performance.
- Communicate clearly and professionally with clients, property managers, and general contractors.
Required Skills & Competencies
Technical Skills
- Strong understanding of Networking Fundamentals:
TCP/IP, DNS, DHCP, VLANs, VPNs, NAT, routing/switching. - Hands-on experience with:
- Ubiquiti UniFi switching & Wi-Fi systems
- Trendnet switches
- MikroTik routers (ISP routing, firewall, queues)
- Aditum managed ISP gateways
- Fiber terminations, SFPs/SFP , and power budgeting
- Experience with CCTV and access control systems:
- Verkada (cameras access control)
- Axis Communications
- Schlage (NDE/LE/ENGAGE)
- 2N IP Intercoms
- Ability to support structured cabling environments (Cat6, fiber, patching, rack builds).
- Familiarity with cloud platforms (AWS/Azure) and virtualization (VMware/Hyper-V).
- Strong understanding of cybersecurity basics: firewalls, encryption, segmentation, endpoint management.
Soft Skills
- Exceptional problem-solving and analytical ability.
- Strong communication and technical documentation skills.
- Customer-focused mindset, especially during on-site field work.
- Ability to prioritize and manage multiple tasks in fast-paced environments.
- Team-oriented approach with adaptability to field and office workflows.
Recommended Certifications
(Not required but strongly preferred)
- CompTIA ITF , A , Network
- Cisco CCST Networking or Cybersecurity
- Microsoft M365 Fundamentals or Windows Client
- Any vendor-specific certs (Ubiquiti UEWA, Axis, Verkada Command training, MikroTik MTCNA) are a plus.
Education & Experience
- Associates or Bachelors degree in IT, Networking, Cybersecurity, or related field or equivalent hands-on experience.
- 27 years of experience in IT support, networking, or low-voltage systems integration.
Pay: $75,000 to $85,000 DOE
Benefits:
- Health insurance
- Dental Insurance
- Vision Insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person (No Remote work)
Salary : $75,000 - $85,000