Office Coordinator

Job Title: Office Coordinator

Location: Rapid City, South Dakota

Work Authorization: Employment is limited to individuals residing and authorized to work in the United States.

Reports To: Branch Manger

Employment Type: Full-Time, Non-Exempt

Pay Range: $18.00 - $22.00 / hour

About Granite Bank:

Granite Bank is one of the fastest-growing banks in Minnesota! We’re a locally owned community bank, and we’re growing our team of people on a mission to help as many people as possible achieve their financial and homeownership goals. We live by our core values: accessibility, agility, transparency, family feel, and empowerment. Whether it’s expanding our product line or having fun company events, we’re prepared to adapt to an ever-changing industry while keeping our people first. Come join us!

Position Summary:

We are currently seeking a highly organized, customer-focused Office Coordinator to support the daily operations of our Rapid City office. This person will serve as the face of the office, creating a welcoming and professional experience for clients, visitors, and team members while ensuring the office runs smoothly and efficiently. The Office Coordinator will manage a variety of administrative operational, and event-related responsibilities, including handling incoming communication, coordinating meetings, maintaining office supplies, supporting leadership and staff, and assisting with company events. Our Office Coordinator wants us to be proactive, detail-oriented, adaptable, and enjoys working in a collaborative environment.

Key Responsibilities:

• Serve as the primary point of contact for clients, visitors, and team members, creating a welcoming and professional office environment.
• Coordinate daily office operations to ensure the branch runs efficiently and effectively.
• Manage incoming phone calls, emails, mail, packages, and other administrative communications with professionalism and accuracy.
• Maintain office organization through scheduling, record keeping, document management, filing, and data entry.
• Order and manage office supplies, refreshments, and other resources needed to support day-to-day operations.
• Coordinate meetings, training sessions, and team events, including room setup, catering, materials, and logistics.
• Support company and community events by assisting with planning, vendor coordination, attendee communications, and event execution.
• Assist with onboarding activities and provide administrative support to leadership and team members as needed.
• Create and schedule social media content using approved templates and marketing materials.
• Partner with internal departments to support office initiatives, special projects, and process improvements.
• Monitor office procedures and identify opportunities to improve efficiency, organization, and the overall employee and client experience.
• Maintain a clean, organized, and professional office environment that reflects Granite Bank's commitment to exceptional service.

Experience:

• Previous administrative, office coordination, customer service, or related experience preferred.
• Experience managing multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience supporting office operations, event coordination, or executive administration is a plus.
• Ability to identify opportunities for process improvement and implement efficient solutions.

Skills:

• Organizational skills and Time management skills.
• Strong attention to detail and accuracy.
• Ability to multitask, prioritize and adapt to changing needs.
• Professional and welcoming communication skills, both in person and over the phone.
• Proficiency with Microsoft Office Suite and general office technology.
• Strong problem-solving skills and critical thinking skills.
• Positive attitude with a service-oriented mindset and a passion for creating a great office experience.

Granite Bank is an Equal Opportunity Employer

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.