What are the responsibilities and job description for the CL Senior Product Specialist position at Grange Insurance?
Position Title: Commercial Lines Senior Product Specialist – Commercial Auto
We are seeking an experienced CL Product Specialist with expertise and experience in Commercial Auto line of business.
Ready to be a part of our Team? Grange Insurance provides more than peace of mind and protection during life’s unexpected events. Named No. 1 Top Workplace in Columbus in 2023 and Wonderful Workplace for Young Professionals in 2024, Grange encourages Associates to explore their potential, think creatively and push the boundaries of innovation and success. At Grange, you’ll find a high-performing, collaborative team and a financially strong and stable company.
It’s ok if you don’t meet every requirement. At Grange, we prioritize creating a diverse, equitable and inclusive workplace. If you're enthusiastic about this role but your previous experience only partially matches qualifications in the job description, we still encourage you to apply. We believe in fostering growth and providing opportunities for continuous learning and development of skills as you progress in your career with us.
Summary: This position is responsible for Maintain policy language standards for all Commercial Lines contracts. Manage the product lines assigned to achieve the profit and growth goals per annual and long term plan.
What You’ll Be Doing:
- Develop, maintain and monitor policy language standards for all Commercial Lines contracts and forms to ensure and promote consistency, when possible, between states and products.
- Develop a high level of knowledge and understanding of the contract and form language used in all Commercial Lines products in relationship to competitors.
- Conduct market analysis and competitive intelligence gathering in relation to coverages, endorsements, underwriting rules, and form language. Monitor claims issues, regulatory changes, environmental and societal issues, and changes by competitors for the purpose of developing, maintaining and recommending changes to Commercial Lines policy contracts and forms for all products in all operating states.
- Maintain and revise Commercial Lines product manuals, policy forms and endorsements as needed to support product management. Coordinate and monitor implementation of all Commercial Lines product language changes to ensure changes are made in a timely manner within acceptable standards. Communicate all changes to all impacted departments, groups, associates and agents.
- Review, evaluate, develop and manage implementation plan for coverage rule and form changes for products supported by Insurance Services Office, American Association of Independent Insurers, Surety Association of America, NCCI, Hartford Steam Boiler and any other bureau or coverage partner.
- Lead and develop all training for new coverages, changes to existing coverages and/or reinforcement of coverages and issues identified.
- Complete and submit product filings, as required, with each Department of Insurance to support changes.
- Assist with coordination, implementation and communication of all product/price changes for a line of business with impacted departments, groups, associates and agents. Includes internal and external communication and training, as necessary.
- Act as subject matter expert and provide support for project implementations relating to compliance.
- Assist Quality Assurance in the resolving of production defects and system issues from a compliance perspective.
- Act as a mentor and role model for new Compliance Specialists.
- Informal leader within Commercial Lines.
- Stay abreast of current industry trends, state issues and competitor actions. Utilize this knowledge to formulate appropriate recommendations to management and drive product decisions consistent with the commercial lines strategy.
- Maintain a rapport with the organizations of which we are members or subscribers and the insurance departments of the states in which the Company operates.
What You’ll Bring To The Company:
Required:
Five or more years experience as a commercial underwriter or comparable position with knowledge of commercial coverages, rating plans, and underwriting criteria required. Must be self-motivated; able to work autonomously; able to communicate with all levels of personnel on a verbal or written basis; possess good analytical skills; demonstrate good organizational skills; demonstrated ability to manage multiple tasks, projects and deadlines. A Bachelors degree and/or CPCU is strongly desired. Demonstrated project management skills are strongly desired.
About Us:
Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent).
Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.
Who We Are:
We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength. We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow.
Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals.
Our Inclusive Culture Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth. Together, we use our individual experiences to learn from one another and grow as professionals and as people.
We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.