What are the responsibilities and job description for the Front Desk Receptionist position at Grandville Foot and Ankle, P.C.?
Granville Foot & Ankle is a modern, patient-focused podiatry clinic seeking a friendly and organized Medical Receptionist to join our team.
This role is perfect for someone who enjoys helping people, staying organized, and working in a positive healthcare environment. The receptionist plays an important role in creating a great experience for every patient who visits or calls our office.
While the primary focus of this position is front desk responsibilities, we will also train the right person to assist with a few simple patient care tasks.
Responsibilities
- Answer phones and assist patients with scheduling
- Check patients in and out of appointments
- Collect copays and balances at time of service
- Schedule appointments and manage the daily schedule
- Assist patients with questions regarding their visits
- Follow up with patients when needed
- Maintain a welcoming and organized front desk
Additional support tasks include:
- Cleaning and preparing rooms for procedures and patients
- Helping patients with shoes or socks during visits
- Assisting with patient flow
- Training to assist with laser therapy treatments (training provided) - we get you certified!
- Sending letters and follow up messages to PCP and insurances
We Are Looking For Someone Who Is
- Friendly and patient-focused
- Organized and dependable, must have great computer skills
- Comfortable speaking with patients on the phone and in person
- A strong team player with a positive attitude
- Looking for a long-term position (we are not hiring short term or summer job at this time)
Customer service or medical office experience is helpful but not required. We will train the right person.
This is a growing company and there is room for growth in the company long-term.
Starting pay is $18/hr with minimal to no experience, may be variable for those with experience if hired. We will train you.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $18