Ancillary Patient Care Services Nurse Manager

As the Ancillary Patient Care Services Nurse Manager at Grandview Medical Center, you will play a crucial role in providing high-quality care to our patients. Our employees benefit from a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a robust 401(k) retirement plan.

Job Summary

The Ancillary Patient Care Services Manager plans, organizes, and oversees the daily operations of the dialysis department, ensuring the delivery of high-quality, patient-centered care. This position provides leadership and direction to staff, focusing on patient satisfaction, employee engagement, financial stewardship, and compliance with quality and safety standards. The Manager collaborates with other departments and healthcare providers to optimize operational efficiency and clinical outcomes.

Essential Functions

• Supervises, coordinates, and evaluates the delivery of nursing care in the dialysis unit, ensuring adherence to evidence-based practices and regulatory standards.
• Analyzes operational and clinical performance data to drive measurable improvements in patient care and satisfaction.
• Develops and implements tactical action plans, setting individual and team goals to achieve departmental and organizational objectives.
• Manages patient case reviews, addressing concerns and resolving issues to ensure a positive patient experience.
• Ensures accurate documentation and reporting related to patient care, staff performance, and departmental metrics.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.
  
  

Leadership Responsibilities

• Supervision and Staff Management
• Provides leadership, mentorship and professional development opportunities for departmental staff.
• Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
• Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
• Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
• Monitors expenditures, ensuring cost-effective delivery of services.
• Evaluates and implements new technologies to enhance operational efficiency.
• Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
• Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
• Participates in audits, inspections and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
• May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
  

Qualifications

• Bachelor's Degree in relevant field required or
• Four (4) plus years of direct experience in lieu of a Bachelor's degree required
• Master's Degree preferred
• 2-4 years of experience in closely related field with Bachelor's degree required
• 2-4 years of previous leadership experience preferred
  
  

Knowledge, Skills And Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
  
  

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
  
  

At Grandview Medical Center, we strive to motivate, inspire, and support your growth. If you are looking for the best, we invite you to learn more and apply today!

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