Leisure Sales Manager

JOB TITLE:             Leisure Sales Manager

REPORTS TO:       Area Director of Sales

POSITION SUMMARY         

The Leisure Sales Manager for Grandlife Hotels is responsible for driving high-value revenue growth through the development and management of elite leisure travel partnerships. This role focuses on positioning both hotels as a premier luxury destination by cultivating relationships with upscale travel advisors, luxury leisure consortia (e.g., Virtuoso, Signature), and premium credit card programs.

ROLE RESPONSIBILITIES

·        Develop and execute leisure sales strategies to achieve budgeted revenue and activity goals for Soho Grand and The Roxy Hotel New York.

·        Build and maintain relationships with luxury travel advisors, leisure consortia partners (e.g., Virtuoso, Signature), premium credit card programs, and boutique agencies.

·        Manage production for assigned leisure segments and accounts; analyze performance, competitor positioning, and emerging markets to inform account strategy.

·        Own the RFP process and contract renewals for luxury consortia and boutique agency accounts; negotiate preferred agreements and value-added packages that support the hotels’ luxury positioning and optimize revenue.

·        Actively solicit new business through prospecting, outside sales calls, appointments, client entertainment, and participation in industry events/trade shows (travel required at times).

·        Plan and execute property site inspections and curated on-property experiences that highlight key features and benefits.

·        Implement and communicate special promotions for luxury consortia, boutique agencies, and suite sales segments.

·        Partner closely with operations to support seamless delivery of high-touch, personalized guest experiences aligned with the account promise.

·        Maintain accurate activity and account notes in Salesforce and produce regular forecasts, performance reports, and account development plans.

·        Manage and support a Sales Coordinator to ensure timely account follow-up, reporting, and administrative execution.

QUALIFICATIONS & SKILLS

·        Minimum 2 years of hotel leisure sales management experience; luxury hotel experience preferred.

·        Established network within the luxury travel trade, including consortia and high-end agencies.

·        Strong relationship-building, negotiation, and refined presentation skills.

·        Commercial acumen with a focus on high-value revenue, account growth, and market share.

·        Strategic and creative thinker with strong planning, follow-through, and attention to detail.

·        Collaborative team player able to communicate effectively and report regularly to the Area Director of Sales.

ABILITY TO

·        Deliver results in a fast-paced luxury environment while maintaining organized pipelines, accurate reporting, and strong cross-functional communication.

·        Manage multiple priorities across prospecting, account management, and on-property appointments while meeting deadlines.

·        Use CRM and sales systems (Salesforce, Opera Cloud, Agency360) to track activity, maintain pipelines, and support forecasting and reporting.

·        Create professional materials and reports using Microsoft Office (Excel, PowerPoint, Word).

·        Work independently and cross-functionally with multiple departments to drive results and maintain strong internal partnerships.

WORK ENVIRONMENT

·        Shared office space

·        Frequent travel for luxury trade shows, sales missions, and client engagements

·        Availability for evening or weekend events aligned with luxury networking opportunities