What are the responsibilities and job description for the Client Solutions Engineer position at Grande Custom Ingredients Group?
Job Details
Description
Why Grande?
With more than 80 years of crafting “The Finest Italian Cheeses Money Can Buy”, Grande is a leader in the industry! Whether partnering with independent pizzerias from coast-to-coast to ensure they’re delivering the very best pizza to their customers or assisting our food manufacturing partners in delivering specialty whey ingredient solutions, our commitment to quality can’t be matched. While Grande’s reputation of excellence in the market is important, we believe our commitment to our workplace and community culture is of equal merit – our Associates come first at Grande. To complement our industry-leading benefits, Grande puts an emphasis on your career growth opportunities, while always promoting a positive work/life balance and supporting the communities in which we live and work. If you want to learn more about our company – what we do and how we go about it – or learn more about our beautiful, state-of-the-art corporate headquarters, visit www.grande.com.
Did we convince you yet? If not check out our unique benefits
In Fond du Lac (FDL) you get the full four-season experience – warm in the summer with highs reaching into the 80s and plenty of sunshine for golf, biking, camping and live music under the open sky, and brisk air in the winter with average temps in the 20s and ample snow for snowmobiling, cross-country skiing, ice fishing and winter festivals. The greater FDL area (population 43,000) is easy to get around and roughly an hour drive to almost all major metros in the state (Milwaukee, Madison and Fox Cities/Green Bay). We’ve been rated “Top 100” in job growth among small U.S. metro areas. Additionally, our cost of living is 4% below the national average and you’ll pay 21% less for housing, rent and property taxes compared to the rest of the country. From wonderful educational partners (public and private K12 schools and three local colleges/universities), a plethora of things to do/see, and a vibrant business and commerce community…learn more about how you can call Fond du Lac, HOME!
Job Summary
Grande is seeking a highly skilled Client Solutions Engineer to drive consistency, security, and reliability across our Information Technology systems and operational processes. This role is responsible for administering and securing core Enterprise technologies, including Active Directory, Entra, Exchange, O365, server and file system security, and service management tools, while ensuring best practices, standardized procedures, and dependable system performance. You will play a critical role in Identity and Access Management, system integrations, asset management, compliance initiatives, and the automation of user onboarding and separation processes to support a secure and efficient business environment.
As a trusted partner to the business, you will collaborate closely with Business Technology, Engineering, and vendors to support projects, resolve complex incidents, and continuously improve IT operations. This position requires strong technical expertise, excellent communication skills, and a proactive mindset to manage escalations, conduct audits, support disaster recovery, mentor team members, and deliver training and documentation. The ideal candidate is adaptable, detail-oriented and committed to continuous learning to ensure operational excellence and security alignment across the organization.
What You Need To Be Considered For The Role
Description
Why Grande?
With more than 80 years of crafting “The Finest Italian Cheeses Money Can Buy”, Grande is a leader in the industry! Whether partnering with independent pizzerias from coast-to-coast to ensure they’re delivering the very best pizza to their customers or assisting our food manufacturing partners in delivering specialty whey ingredient solutions, our commitment to quality can’t be matched. While Grande’s reputation of excellence in the market is important, we believe our commitment to our workplace and community culture is of equal merit – our Associates come first at Grande. To complement our industry-leading benefits, Grande puts an emphasis on your career growth opportunities, while always promoting a positive work/life balance and supporting the communities in which we live and work. If you want to learn more about our company – what we do and how we go about it – or learn more about our beautiful, state-of-the-art corporate headquarters, visit www.grande.com.
Did we convince you yet? If not check out our unique benefits
- Low cost onsite clinics.
- Free onsite fitness center.
- Free healthy snacks throughout facility.
- Health and wellness reimbursement program.
- Associate cheese purchasing program.
- Two-year mentorship program.
- Relaxation rooms (based on location).
- Coffee and gelato bar (based on location).
- Paid Parental Leave.
- State of the art corporate building: https://www.grande.com/careers/#office
In Fond du Lac (FDL) you get the full four-season experience – warm in the summer with highs reaching into the 80s and plenty of sunshine for golf, biking, camping and live music under the open sky, and brisk air in the winter with average temps in the 20s and ample snow for snowmobiling, cross-country skiing, ice fishing and winter festivals. The greater FDL area (population 43,000) is easy to get around and roughly an hour drive to almost all major metros in the state (Milwaukee, Madison and Fox Cities/Green Bay). We’ve been rated “Top 100” in job growth among small U.S. metro areas. Additionally, our cost of living is 4% below the national average and you’ll pay 21% less for housing, rent and property taxes compared to the rest of the country. From wonderful educational partners (public and private K12 schools and three local colleges/universities), a plethora of things to do/see, and a vibrant business and commerce community…learn more about how you can call Fond du Lac, HOME!
Job Summary
Grande is seeking a highly skilled Client Solutions Engineer to drive consistency, security, and reliability across our Information Technology systems and operational processes. This role is responsible for administering and securing core Enterprise technologies, including Active Directory, Entra, Exchange, O365, server and file system security, and service management tools, while ensuring best practices, standardized procedures, and dependable system performance. You will play a critical role in Identity and Access Management, system integrations, asset management, compliance initiatives, and the automation of user onboarding and separation processes to support a secure and efficient business environment.
As a trusted partner to the business, you will collaborate closely with Business Technology, Engineering, and vendors to support projects, resolve complex incidents, and continuously improve IT operations. This position requires strong technical expertise, excellent communication skills, and a proactive mindset to manage escalations, conduct audits, support disaster recovery, mentor team members, and deliver training and documentation. The ideal candidate is adaptable, detail-oriented and committed to continuous learning to ensure operational excellence and security alignment across the organization.
What You Need To Be Considered For The Role
- 2 Year / Associate Degree in Computer Science, Information Systems, or other related field required. An equivalent level of experience may be considered.
- Three (3) or more years’ related experience required
- Experience or exposure with the following is required:
- Microsoft Operating Systems
- Microsoft 365 installations/upgrades, Active Directory and Azure AD, GPO and administration.
- Knowledge of the following systems is highly desired:
- Software: Windows Operating Systems, MDM, Microsoft 365, Endpoint Protection, Virtual and other Business Applications.
- PowerShell & MS Graph
- Ability to comprehend complex environments
- Strong troubleshooting, problem solving, and issue resolution skills
- Self-starter accustomed to working with limited supervision
- 4 Year / Bachelors Degree in Computer Science, Information Systems, or other related field.