What are the responsibilities and job description for the Part time Warehouse Office Coordinator position at GrandBrands (Grand Furniture & Ashley Furniture Southeastern VA)?
🚛 Where Customer Service Meets Operations – Now Hiring Part-Time!
We’re looking for am entry level detail-oriented and customer-focused Office Coordinator to support warehouse operations. In this role, you’ll be the go-to person for internal and external customer service needs while maintaining accurate records, communicating with team members, and staying organized in a fast-paced environment.
What You’ll Do:
- Provide excellent customer service by phone, email, and in person
- Use Microsoft tools to manage communication and documentation
- Respond promptly and professionally to customer inquiries
- Direct unresolved issues to appropriate departments
- Maintain a high level of organization and accuracy
- Assist with administrative duties and other projects as needed
- Work independently and follow established procedures
Qualifications:
- High school diploma or GED
- Prior customer service experience is a plus
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong listening and problem-solving skills
- Ability to sit, stand, and work independently for long periods
- Willingness to work overtime when needed
You're a great fit if you:
- Enjoy helping others and know how to keep a positive attitude
- Communicate clearly, professionally, and with empathy
- Can juggle multiple tasks without losing focus
- Are organized, dependable, and detail-oriented
- Stay calm and efficient in a fast-paced setting
- Are confident handling phone calls and learning new systems
- Retirement Plan (401k)
- Paid time off (Vacation & Public Holidays)
- Training & Development
- Employee Discount
- Employee Assistance Program