What are the responsibilities and job description for the Principle Massage Therapist - Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort position at Grand Wailea?
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Principal Massage Therapist to join their Kilolani Spa team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
Classification: Full-Time
Shift: Various – must be available to weekdays, weekends, and holidays.
Pay Rate: The pay rate for this role is $20.00 per hour
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
What will I be doing?
As a Principal Massage Therapist, you will partner with spa management in supporting the Massage Therapist team by providing operational support to create a cohesive and exceptional guest experience and work environment
Specifically, you would be responsible for performing the following tasks to the highest standards:
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What are the benefits of working with Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Grand Wailea Resort
Schedule
Full-time
Brand
Waldorf Astoria Hotels & Resorts
Job
Spa, Health Club, Recreation
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
Classification: Full-Time
Shift: Various – must be available to weekdays, weekends, and holidays.
Pay Rate: The pay rate for this role is $20.00 per hour
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
What will I be doing?
As a Principal Massage Therapist, you will partner with spa management in supporting the Massage Therapist team by providing operational support to create a cohesive and exceptional guest experience and work environment
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Perform massage and/or body treatments while providing exceptional customer service in adherence to treatment protocols.
- Assist Treatment Manager in keeping supplies at set part levels, ensuring that all equipment and areas relative to the massage therapist team are in good working condition by communicating issues with the spa management team and inputting work orders as necessary, and assisting the massage therapist team with their daily operational needs.
- Assist Treatment Manager with training initiatives related to newly developed treatments, product knowledge, and service standards. Conduct training sessions as directed by Spa Management.
- Assist in the daily operations of the spa by attending daily pre-shift meetings, departmental meetings and meetings set forth by the Spa Management Team.
- Assist in service standards audits and complete required records. Conduct treatment room inspections and maintain treatment room standards, specific to spa menu protocols that may change with menu revisions periodically determined by spa management.
- Be proficient in all spa software as declared by Hilton and spa management.
- Be listed as designated Lead Massage Therapist on license for Kilolani Spa establishment with Hawaii State Board
- In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.
- Attends required trainings and meetings set forth by the spa management team
- Performs side work functions to maintain the spa environment as needed
- Assist in spa operations applicable to massage therapist team, as requested by spa management team.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What are the benefits of working with Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Available benefits may vary depending upon property-specific terms and conditions of employment.
Grand Wailea Resort
Schedule
Full-time
Brand
Waldorf Astoria Hotels & Resorts
Job
Spa, Health Club, Recreation
Salary : $20