Hospitality Intern

Create unforgettable experiences. Grow your career. Have fun doing it.

Are you a high school or college student curious about a career in hospitality, culinary, golf, or guest services? Join Grand View Lodge as a Hospitality Intern and get a behind-the-scenes look at what it really takes to run a world-class resort.

Position Overview:

As a Hospitality Intern, you'll:

• Focus on one main department such as:
• Guest Services / Front Desk
• Golf Operations
• Culinary / Kitchen
• Or another area that fits your interests and our openings (Spa, Recreation, Housekeeping, etc.)
• Provide excellent, memorable guest service that reflects Grand View Lodge's commitment to creating memories for guests, staff, and owners.
• See what the "work" behind the scenes really looks like, whether that's greeting guests, prepping food, supporting golf operations, or assisting with resort services.

You'll learn a ton, have fun, and walk away with real experience you can use in future jobs, college applications, or a long-term hospitality career.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(Specific duties vary by department placement.)

Guest Services / Front Desk If you love people, communication, and problem-solving:

• Welcome guests with warmth, eye contact, and a smile
• Assist with check-ins, check-outs, and guest inquiries
• Answer questions about the resort, activities, dining, and local area
• Help resolve guest concerns with professionalism and care
• Support behind-the-scenes tasks that keep the lobby and front desk running smoothly

Golf Operations If you're passionate about golf, outdoor work, or sports operations:

• Assist with guest check-in at the golf shop or starter area
• Help with tee sheet organization, cart staging, and range set-up
• Provide friendly service to golfers and help them feel welcome and prepared for their rounds
• Support events, leagues, and tournaments as needed
• Learn how golf operations, maintenance, and guest experience connect

Culinary / Kitchen If you're drawn to cooking, food, and the energy of a professional kitchen:

• Help with food prep, plating, and station set-up under chef guidance
• Keep work areas clean, organized, and stocked
• Practice food safety and sanitation at "inspection-ready" levels
• Assist with closing and cleaning tasks at the end of service
• Learn about timing, presentation, quality, and teamwork in a fast-paced kitchen

Other Departments (Based on Interest & Availability)

You may also express interest in areas like:

• Housekeeping – learning about room readiness, cleanliness, and guest comfort
• Recreation / Activities – helping set up and host guest activities and events
• Spa / Wellness – supporting guest check-in and back-of-house operations (where available)

We'll do our best to match your interests with our business needs and openings.

What You'll Learn

• How professional teams in culinary, golf, and guest services work day-to-day
• Guest service skills: communication, empathy, problem-solving, and service recovery
• Time management, teamwork, and attention to detail
• The variety of career paths in hospitality and what might be a great fit for you
• How your role connects to the bigger picture of running a resort
• What We're Looking For

You'll be a great fit if you:

• Are a high school or college student interested in hospitality, culinary arts, tourism, golf, recreation, or customer service
• Enjoy working with people and being part of a team
• Are comfortable with some repetitive tasks (they're part of any real operation)
• Can manage your time, follow direction, and show up reliably
• Are willing to work flexible hours, including some evenings, weekends, and holidays
• Are open-minded, eager to learn, and willing to step in where needed

Job Requirements:

• Comfort with following standard procedures and checklists
• Ability to manage time well and meet assigned tasks and timelines
• Ability to stand and walk for extended periods (4–5 hours at a time)
• Ability to bend, reach, climb stairs, and occasionally lift up to 50 pounds
• Ability to read basic labels (such as cleaning or food products) and communicate clearly in writing when needed (simple notes, incident logs, etc.)

Education and Experience:

• High school students: Actively enrolled and interested in hospitality, culinary, tourism, business, or a related field
• College students: Enrolled in or exploring Hospitality, Culinary Arts, Business, Recreation, Tourism, or related programs (preferred but not required)
• A valid driver's license may be required for certain roles involving company vehicles

Why Grand View Lodge Internship?

• Hands-on experience at a renowned Minnesota resort
• A chance to focus in your area of interest instead of rotating through everything
• Learn from experienced leaders, chefs, golf pros, and guest service professionals
• Build your resume and references for future jobs and college/career opportunities
• Potential pathway into future seasonal, part-time, or full-time roles at Grand View Lodge

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