Business Office Manager/Assisted living

Job Summary:

The Business Office Manager is responsible for managing the day-to-day administrative, and financial operations of the facility. This includes overseeing billing, payroll, resident accounts, and office procedures to ensure efficient and compliant business practices. The Business Office Manager serves as a key liaison between residents, families, staff, and external vendors regarding financial and administrative matters.

Key Responsibilities:1. Financial Management

• Manage resident billing and collections, including private pay, long-term care insurance, and other third-party payments.
• Monitor accounts receivable and ensure timely and accurate invoicing.
• Process vendor invoices and manage accounts payable in coordination with the corporate office.
• Maintain accurate financial records and prepare regular reports for management.

2. Resident & Family Relations

• Serve as the point of contact for residents and families on billing inquiries, move-in/move-out financials, and fee schedules.
• Support the admissions process by preparing financial paperwork and explaining payment options and policies.
• Maintain confidentiality and professionalism in all resident-related communications.

3. Office Administration

• Oversee daily front office functions, including reception, mail distribution, supply orders, and administrative support.
• Ensure compliance with recordkeeping standards for resident and employee files.
• Coordinate with other department heads to support operational and regulatory needs.

4. Regulatory Compliance

• Ensure all business office practices follow state and federal regulations, including HIPAA, labor laws, and elder care standards.
• Assist with audits, licensing inspections, and documentation requirements as needed.

Qualifications:

• Associate or bachelor’s degree in business, accounting, or a related field preferred.
• 3 years of experience in office management, preferably in healthcare or senior living.
• Proficiency in accounting software and Microsoft Office (Excel, Word, Outlook).
• Knowledge of payroll systems and HR practices.
• Excellent organizational, communication, and problem-solving skills.
• Compassionate and professional demeanor when interacting with elderly residents and their families.

Working Conditions:

• Standard business hours with occasional flexibility during audits or regulatory visits.
• Office-based role within a residential care setting.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Business Office Manager in an Assisted Living Facility: 2 years (Required)
• RFMS: 1 year (Preferred)
• Cal-AIM Billing: 1 year (Preferred)

Ability to Commute:

• Los Angeles, CA 90011 (Required)

Work Location: In person

Salary : $75,000 - $85,000