What are the responsibilities and job description for the New Accounts Representative position at Grand Valley Bank?
New Accounts Representative (Full-Time)
Grand Valley Bank – Grand Junction, CO
Full-time | Entry-level | Hourly | 40 hours/week
About the Job:
Grand Valley Bank is looking for a full-time New Accounts Representative to join our team at our 7th Street branch, located at 925 N. 7th St., Grand Junction, CO, 81501. This position is scheduled for 40 hours per week, Monday-Friday.
This is a great opportunity for those looking to build a career in banking, with paid on-the-job training and opportunities for advancement!
Employment at Grand Valley Bank is contingent upon the successful completion of both a credit and background check and your eligibility to work in the United States.
What You’ll Do:
- Customer Service: Engage with new and existing customers and assist with their everyday banking needs.
- Customer Transactions: Process customer deposits, withdraws, transfers, and other routine financial needs when opening and closing an account quickly and efficiently.
- Product Knowledge: Maintain basic knowledge of our banking products and services, and provide education to account holders on applicable policies and procedures.
- Record Keeping: Gather all appropriate documentation to complete the set-up, changing, or closing of accounts; maintain accurate records, ensuring that all information is up-to-date.
- Bank Promotion: Provide excellent banking service and promote a positive image of the bank. Identify basic financial needs, recommend appropriate products or services, and respond to customer inquiries.
- Compliance: Comply with all bank policies and procedures, follow regulatory requirements, and identify potential fraud or suspicious activity.
What We’re Looking For:
- Experience: Prior banking and New Account Representative experience preferred. Prior experience of showing and promoting products and services preferred.
- Detail-oriented: Ability to work accurately and efficiently, possess time-management and organizational habits, and be reliable, punctual, and dependable.
- Eager to Learn: Paid training provided for you to grow your knowledge of banking products and services.
- Positive Attitude: Friendly, customer-oriented, and ready to contribute to the team.
- Basic Skills: Strong math skills, basic computer knowledge, effective communication abilities and conflict-resolution and reasoning skills.
Why Join Us?
- Supportive Team: Work alongside a dedicated group of professionals who are committed to delivering personalized service to our customers and the local businesses in our community.
- Growth Opportunities: Grand Valley Bank offers opportunities for advancements and prefers to promote from within.
- Benefits: Generous compensation package, including PTO and appointment reimbursement policies, monthly health & wellness reimbursement, professional development assistance, free employee checking and savings accounts, paid Federal holidays, and competitive pay and growth are all part of what makes GVB a dynamic work environment.
Preferred Qualifications:
- Prior experience in banking, customer service, or cash handling is a plus, but not required.
ENVIRONMENT: This job takes place in an office setting, requiring sitting and standing with customers for extended periods of time, with light to moderate physical lifting requirements.
COMPENSATION: In compliance with the Colorado Equal Pay Act, compensation differentials for this position are based on multiple factors, including but not limited to: education, experience, training and skillset. All compensation offers are analyzed individually.
EEO: Equal Opportunity Employer
Pay: From $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Banking: 1 year (Preferred)
Work Location: In person
Salary : $19