Revenue Cycle Operations

Not every role in healthcare happens at the bedside.

Some happen behind the scenes, where data becomes insight, processes become stronger, and better decisions help physicians deliver exceptional care.

Grand Traverse Radiologists is looking for a Revenue Cycle Operations Specialist to help strengthen the business operations that support our physicians and the communities they serve.

This is a non-clinical, office-based role where you'll analyze data, improve revenue cycle processes, prepare operational reporting, coordinate payer enrollment, and collaborate with leadership, billing vendors, and hospital systems to solve problems and improve performance.

If you're someone who enjoys finding answers, making sense of data, and improving how work gets done, this may be the opportunity you've been looking for.

About the Role

As our Revenue Cycle Operations Specialist, you'll help ensure our business operations are accurate, organized, and positioned for continued success.

Your responsibilities will include:

• Analyze revenue cycle and operational data to identify trends, opportunities, and areas for improvement.
• Prepare reports, dashboards, and performance metrics that help leadership make informed business decisions.
• Review billing data for accuracy, completeness, and consistency while investigating discrepancies.
• Support audits involving denials, reimbursements, refunds, payment activity, and other revenue cycle functions.
• Oversee payer enrollment and maintain provider enrollment records.
• Serve as a resource for patient billing questions by coordinating with billing partners as needed.
• Recommend and support process improvements that strengthen reporting, workflows, and operational performance.

What Makes You Successful

You're someone who enjoys figuring things out.

You ask questions, notice patterns, and aren't satisfied until you've found the answer. You can organize complex information, communicate clearly, and balance multiple priorities without losing sight of the details.

Required Qualificiations

• Strong analytical and problem-solving skills.
• Advanced Microsoft Excel and Microsoft 365 experience.
• Experience interpreting, validating, and organizing data.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently while collaborating across departments.
• Professional judgment when handling confidential information.

Preferred Qualifications

• Experience in healthcare administration, medical billing, insurance, revenue cycle operations, or business office functions.
• Experience preparing reports, dashboards, or operational metrics.
• Experience auditing billing, reimbursement, denial, or financial information.
• Basic understanding of medical billing, insurance, or revenue cycle management.
• Experience supporting process improvement initiatives.
• Working knowledge of HIPAA Privacy and Security requirements.

Equivalent experience, transferable skills, and strong professional character will all be considered.

Compensation & Benefits

Grand Traverse Radiologists offers competitive compensation and a comprehensive benefits package for eligible full-time employees, including:

• Medical insurance options
• Health Savings Account (HSA) eligibility
• Retirement plan options
• Paid time off
• Paid holidays
• Professional development opportunities
• Continuing education support

This is not a remote position. Candidates must reside in the Traverse City area or be willing to relocate before their start date.

About Us

Grand Traverse Radiologists, PC is a privately owned radiology practice providing subspecialty imaging services to hospitals, providers, and patients throughout Northern Michigan.

As a member of Strategic Radiology, GTR remains committed to a physician-led business model that emphasizes clinical excellence, strong relationships, operational accountability, and long-term sustainability.

Our work happens behind the scenes, but its impact is felt every day by the patients, providers, and communities we serve.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have experience with physician practice or medical billing?
• Which areas of the revenue cycle have you worked in?
• How would you rate your Microsoft Excel skills?
• Have you created reports or analyzed data using Excel?
• Are you currently located within commuting distance of Traverse City, Michigan, or willing to relocate before your start date?
• What are your annual salary expectations for this position?
• Are you legally authorized to work in the United States?

Work Location: In person