What are the responsibilities and job description for the Optical Sales Associate - Optician position at Grand Traverse Ophthalmology Clinic?
About Us: GTOC is a multi-specialty ophthalmology clinic serving the Traverse City and Petoskey areas. We combine clinical eye care with a curated selection of eyewear, and we're looking for someone who genuinely enjoys working with people and wants to grow into a career in optical care.
What You'll Do: As an Optical Sales Associate/Optician, you'll work directly with patients to help them select eyewear that fits their needs, vision prescription, and personal style. We'll train you on-site to become a certified optician, covering both the technical and patient-facing sides of the role.
Day-to-Day Responsibilities:
Assist patients in selecting frames and lenses based on their prescription, lifestyle, and preferences. Learn to use optical equipment for measurements, fittings, and adjustments. Explain lens options, coatings, and care instructions clearly to patients. Coordinate with our doctors and clinic team to ensure a smooth patient experience. Maintain accurate records and assist with insurance and billing questions as needed.
What We're Looking For: Someone with strong customer service instincts and genuine patience working with the public of all ages. Sensitivity to patients with significant vision changes or needs, and the impact of those changes/needs. Strong adherence to HPPAA privacy rules. Comfort with detail-oriented, hands-on tasks. Ability to work well as part of a small team in a clinical setting. Interest in healthcare, eyewear, or a long-term career path in optical services. No prior optical experience required — we provide full training.
What You'll Experience Here: A close-knit team where you'll get to know patients and coworkers well, hands-on training rather than classroom-only learning, exposure to both the clinical and retail sides of eye care, and a clear path toward ABO certification with study materials and exam fees covered by GTOC.
What We Offer: Competitive pay with growth as you gain certification. Full benefits including health, dental, and vision. Paid study materials and exam fees toward ABO Board certification. Employee Assistance Program. Professional development opportunities.
What To Expect: Great personal satisfaction of helping patients select frames that fit their budget and boost their confidence, and also meets their eyecare needs. Prolonged periods of standing and sitting, and regularly moving around. Windows computers with Microsoft products: Outlook, Teams, Word, and Excel. Answering the phone, listening to voicemails, and placing phone calls. Sending and receiving faxes. Sending and receiving emails.
If you're patient, detail-oriented, and interested in a hands-on healthcare role with room to grow, we'd like to hear from you.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- What is the difference between an Optometrist, Ophthalmologist, and an Optician?
- What makes you a good candidate for this job?
Education:
- High school or equivalent (Required)
Ability to Commute:
- Petoskey, MI 49770 (Required)
Work Location: In person
Salary : $18 - $22