Wedding Sales and Events Coordinator

Job Summary And Accountabilities

The Sales & Events Coordinator is responsible for supporting both the Sales and Coordination Managers. This hybrid role supports both the sales and coordination departments, with a primary focus on sales performance and client engagement. This position plays a vital role in maintaining GT's service standards and contributing to the success of our sales, events and overall operations. Flexible schedule needed: primarily Wednesday - Sunday but may need to adjust to event schedule.

Essential Functions

• Conducts site tours for prospective clients, provides clear communication regarding all Grand Tradition services, prepares accurate estimates, and assists in sales process-including responding to website inquiries via phone, email, or mail; maintaining the leads database; completing weekly follow-ups; and booking weddings and events. Additional responsibilities may include creating and maintaining new event files, updating the event calendar, sending weekly vendor reminders, closing out event folders, assisting with the coordination of special events and consults with the Sales Manager.
• Meets with potential clients to understand their event vision and effectively communicate all Grand Tradition offerings, including food and beverage selections, room options, layouts, entertainment, décor, vendor coordination, and special requests. The role includes identifying and recommending additional services that enhance the guest experience and support sales goals. This position involves scheduling and conducting rehearsals, ensuring event spaces are properly set, and coordinating all aspects of day-of event execution. Clear leadership to staff and vendors, ensures all contracted details are fulfilled, monitors service and inventory throughout the event, proactively identifies and resolves issues, and consults with the Coordination Manager.
• Assist in answering phones, answering Estate questions, wedding payments, checking availability for events, Veranda reservations and any other job tasks that may arise.
  
  

Qualification Standards

• Minimum of a high school diploma or GED, or 5 years' experience in sales/event coordination or similar position.
• Ability to work under deadlines and prioritize work schedule to meet deadlines.
• Must be able to work well with all levels of employees and customers and maintain a positive attitude.
• Requires a high level of interpersonal and communication skills.
• Requires a high degree of organizational skills as well as a self-starting ability.
• Ability to perform functions using various equipment and software such as computers, data entry, MC Excel, MS Word, MS Access, etc.
• Ability to remain flexible and provide open communication to Management.
• Requires current sexual harassment and Responsible Beverage Service training certificates.
• Requires ability to train and mentor employees on the performance standards of the Company.
  
  

Physical Standards

• Must be able to stand for long periods of time.
• Must be able to talk clearly and hear responses.
• Must have the ability to receive detailed information through hearing and to make discriminations in sound.
• Must be able to stand, walk, crouch, and climb stairs.
• Must be able to reach, grasp and finger objects and operate business equipment.
• Manual dexterity required for keyboard functions, and repetitive motions.
• Minimum visual acuity requirements include reading numbers, printed instructions and video display terminals.
• Must be able to visually identify distinct colors.
• Must be able to exert weights of up to twenty (20) pounds of force on an occasional basis, and up to ten (10) pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Employee is not substantially exposed to adverse environmental conditions.