What are the responsibilities and job description for the EVS Manager position at Grand Sierra Resort?
Essential Duties And Responsibilities
Primary duties and responsibilities include, but are not limited to, the following:
Primary duties and responsibilities include, but are not limited to, the following:
- Maintain highest standards of cleanliness and safety throughout property.
- Provide team member training, interdepartmental communications, team member scheduling, and performance reviews.
- Promote an atmosphere that insures both internal and external guest satisfaction as well as ensure both safety and comfort of all across the entire resort, while adhering to all company and regulatory compliance.
- Plan, organize and monitor staff activities to ensure compliance with union contract and with quality assurance standards, as well as rules and regulations set forth by the hotel and the corporation. Ensure proper compliance with OSHA and Hazcom programs.
- Establish and maintain adequate supplies for the efficient operation of the department. Maintain all EVS records as required.
- Communicate effectively, both verbally and in writing, to provide clear direction in assigning and instructing team members in the details of their work.
- Review guest complaints/concerns and take appropriate action.
- Schedule team members to guarantee maximum productivity and guest satisfaction with a minimum outlay of expenses in terms of labor and material.
- Plan and conduct team member meetings. Attend other related meetings to obtain and disseminate pertinent information.
- Evaluate condition of furniture, fixtures, décor, etc., which requires continuous visual inspection of guest rooms and public areas. Make recommendations and assist in the coordination and design of rehab projects.
- Any other duties as assigned within the scope of this position.
- Knowledgeable and proficient in all EVS equipment, chemicals, & techniques.
- Knowledge of OSHA and safety standards.
- Ability of simple math, and complex reading, writing, and task completion skills is required.
- Must have the following skills: clerical, coordination, analyzing, supervising, instructing, precision working, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
- Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
- Must be a minimum of 21 years of age.
- Minimum 2-3 years’ of EVS supervisor/management experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
- While performing the duties of this job, the team member is occasionally sitting and constantly standing, walking, reaching overhead, bending over, crouching, kneeling, crawling, climbing, and balancing during the duration of their shift.
- Must be able to constantly lift/carry and push/pull up to 50lbs or less.
- The team member will have constant repetitive use of both feet and both hands. Team member will have constant light and firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
- Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
- The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other electrical devices.
- Team member may have to work in confined areas, extreme heat, extreme cold, wet and/or humid conditions as well as around dirt/dust, moving objects, high places, and slippery surfaces.
- The noise level in the work environment is usually moderate but may be loud at times and possible exposure to vibrations.
- Team Member may be exposed to fumes/odor and/or secondhand smoke.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.