Patient Registrar

Patient Registrar

Emergency Department - Grand River Health | Rifle, CO

At Grand River, we are more than a hospital - we are neighbors taking care of neighbors proudly serving residents of Western Colorado and beyond. Our supportive culture is built on respect, friendliness, and a shared commitment to exceptional patient care.

What You'll Do

The Registrar at the Emergency Department reception area will offer administrative assistance to clinical personnel to streamline the clerical aspects of referrals for a variety of services. They will offer an exceptional patient experience and serve as the first point of contact for patients. The ideal candidate will portray Grand River in positive, professional light. The Patient Registrar is responsible for a range of tasks, including

• Reception, registration, and switchboard operations.
• They will handle switchboard operations, taking and relaying messages, directing calls to the appropriate hospital departments and personnel, and adhering to telephone protocols during emergencies. They will also page physicians or staff members when necessary and make announcements over the overhead paging system.
• Document Outpatient and Emergency Admissions through patient or guarantor interviews, inputting data into the computer system. They will welcome visitors, offer guidance, and explain hospital policies, financial obligations, and patient rights.
• Address all routine patient inquiries relating to the registration process, ensuring that all essential demographic and financial information is obtained and accurately recorded in the Electronic Medical Record system.
• Determine the appropriate payment source for the revenue generated during the patient's stay.

Who We're Looking For

• Courses or experiences showing commitment, reliability, or work ethic
• Speaks both English and Spanish to better serve our community, but not required
• Brings clinic experience, but we'll train the right person

What We Offer
Our total rewards package includes

• Pay Range: $17.50 - $21.14/hour (based on experience)
• Comprehensive Benefits: PTO from day one, Flexible spending accounts, extended illness time, optional retirement plan, and more
• Perks: Employee assistance programs, identity theft protection, pet insurance, access to outdoor recreation, and more!

Compensation may vary outside this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Position is open until filled unless posted otherwise.

Why Join Grand River Health?
As a special taxing district, we are accountable to our community, allowing us to prioritize exceptional patient-centered care over financial bottom lines. Our main hospital campus is located in picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of a caring and friendly community has been preserved amidst a steady growth of population.

OUR MISSION:
To improve the health and well-being of the communities we serve.

OUR VISION:
To be our communities’ first choice in quality healthcare.