What are the responsibilities and job description for the Registration Specialist (Front Desk) position at Grand Rapids Women's Health?
Grand Rapids Women's Health, West Michigan's largest privately owned obstetrical and gynecological practice, is hiring a new Registration Specialist! We are looking for a detail orientated individual, with strong customer service skills and a friendly smile. If interested, please apply today!
· Initiates a greeting with each patient in a positive and hospitable manner. Provides directions, information and other assistance as needed.
· Completes an accurate registration by obtaining all necessary information and/or verifying information contained in the computer system.
· Greets patients and families providing necessary forms to patient for completion, reviews for accuracy and notifies clinical staff of patient’s arrival using the mechanism’s expected. Generates fee ticket for the appointment and puts up in the designated area.
· Answers telephone calls, records messages for physicians and personnel, schedules patient appointments and revises schedules for cancellations as necessary.
· Maintains and adequate level of office supplies and forms to facilitate smooth operations.
· Performs various clerical duties such as copying and/or faxing forms, reports and patient information, typing letters, forms and labels.
· May perform various special duties such as collecting payments and providing receipts.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Ob/Gyn
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
- Medical Office: 1 year (Required)
Work Location: In person
Salary : $17 - $19