What are the responsibilities and job description for the Inside Sales & Service Internship position at Grand Rapids Griffins?
Description
Catapult your career in the sports industry and make your mark in a highly competitive field.
As an Inside Sales Intern, you will work directly with the Grand Rapids Griffins award-winning sales team, gaining hands-on experience in ticket sales and customer service. This internship is not just about learning the basics; it's an opportunity to make a substantial impact. You'll be a valuable asset to our sales and service team, directly contributing to our success while gaining robust and practical experience. This role is a unique chance to develop your skills in a real-world setting, making a difference and growing professionally every day.
This is more than just an internship; it's the first step in your career as a ticket sales professional. If you're self-driven, creative, and enthusiastic, this is the perfect opportunity to gain valuable industry skills and make a real impact!
As an Inside Sales Intern, you will work directly with the Grand Rapids Griffins award-winning sales team, gaining hands-on experience in ticket sales and customer service. This internship is not just about learning the basics; it's an opportunity to make a substantial impact. You'll be a valuable asset to our sales and service team, directly contributing to our success while gaining robust and practical experience. This role is a unique chance to develop your skills in a real-world setting, making a difference and growing professionally every day.
This is more than just an internship; it's the first step in your career as a ticket sales professional. If you're self-driven, creative, and enthusiastic, this is the perfect opportunity to gain valuable industry skills and make a real impact!
Key Areas of Focus
As an intern, you'll have the chance to engage in a variety of tasks. This includes making outbound calls to generate sales, servicing customers' ticket packages, fostering relationships for repeat business, and assisting in marketing campaigns. You'll input sales data into the CRM system, meet department operational needs, support game night initiatives, and manage ticket package distribution. It's a dynamic role that will offer hands-on experience in customer service and sales, providing invaluable skills for your future career.
Benefits
The internship offers numerous benefits, such as career mentoring and networking guidance for advancement, advice on personal branding, resume writing, and interview skills. Other practical perks include parking, meals on game nights, and complimentary tickets for family and friends.
Requirements
- Candidates should be at a Junior, Senior, or Graduate Level in college, preferably majoring in Sports Management, Business, Marketing, or other related fields.
- They must be available to work at least 15-25 hours each week, which include in-office and game nights.
- They should be flexible enough to work all home games as assigned, including nights, weekends, and those on and around holidays.
- They should demonstrate highly developed verbal, written, and interpersonal skills for interaction with fans and co-workers.
Internship Length: September 8th, 2026, to April 23rd, 2027
Compensation: Hourly
Compensation: Hourly
Physical Demands: The physical demands described here are representative of those that must be met by an intern to successfully perform the essential functions of this internship. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.