What are the responsibilities and job description for the Game Night Internship - Grand Rapids Griffins & Rise position at Grand Rapids Griffins & Rise?
Description
The Grand Rapids Griffins (AHL) and Grand Rapids Rise (Major League Volleyball) are seeking motivated and dependable college students to join our Game Night Internship Program for the 2026–27 seasons!
Interns will support 36 Griffins home games and 13 Rise home matches, rotating through various roles including ticket operations, customer service, and promotional support. This paid opportunity offers hands-on experience in the sports industry while allowing interns to build connections across multiple departments!
Primary Responsibilities
· Assist in the box office with ticket sales, will call, and ticket resolution using Paciolan
· Support pregame setup and teardown of box office and concourse elements
· Staff VIP and Season Ticket Member areas, verifying eligibility and providing professional service
· Staff our First Game/Match Station, signing certificates for first-time guests
· Staff our First Game/Match Station, signing certificates for first-time guests
· Distribute giveaways and assist with in-game promotions and theme nights
· Help manage raffles, jersey auctions, and special event logistics
· Contribute to at least 2–3 non-game events, such as youth hockey jamborees or STM parties
· Stay engaged throughout each shift and assist wherever needed to ensure a smooth fan experience
Requirements
- Must be currently enrolled in a college or university
- Availability to work scheduled Griffins and Rise home games, including evenings, weekends, and holidays
- Strong communication skills and a professional demeanor
- Previous experience in customer service, ticketing, or event operations preferred
- Passion for sports and eagerness to learn about the business side of the industry
Benefits
- Paid stipend per shift worked
- Free parking on game nights
- Complimentary tickets to games worked
- Exposure to multiple departments within a professional sports organization
- Valuable networking and career development opportunities
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.