Instruction and Technology Support Assistant

POSITION TITLE: Instruction and Technology Support Assistant BUILDING: Grand Rapids Christian Schools SCHEDULE: Part-Time Hourly | Year-Round | Flexible Hours Averaging up to 28 Hours/Week REPORTS TO: GRCS Executive Director of Technology COORDINATES WITH: Instruction Office Team and Technology Team POSITION SUMMARY The K–12 Instruction and Technology Support Assistant provides administrative, operational, and technical support to both the Instruction Office and the Technology Department. This role helps ensure the smooth daily operation of instructional and technology systems across our schools. The position supports curriculum and instructional leadership by assisting with data management, communication, reporting, and project coordination. It also supports technology operations by managing device workflows, assisting with user accounts, and helping staff, students, and families with basic technology needs. This role plays an important part in maintaining organized systems, supporting staff and students, and ensuring that instructional and technology resources function effectively throughout the school system. RESPONSIBILITIES Provide administrative and operational support for the Instruction Office, including: Assisting with data collection, reporting, scheduling, and communications related to curriculum, assessments, instructional programs, and staff professional development. Providing administrative and operational support for Instruction Office initiatives and projects as assigned. Collaborate with Instruction Office leadership to strengthen shared workflows and support systemwide instructional priorities. Organizing, ordering, and distributing curriculum materials and instructional resources. Tracking and documenting teacher professional development hours for submission to the state for licensure requirements. Preparing and submitting required Title program reports while ensuring accuracy and compliance with state and federal requirements. Provide administrative and operational support for the Technology Department, including: Maintaining technology inventory records, databases, and asset tracking systems. Processing technology orders, warranty claims, and technology operations documentation. Supporting student and staff account rostering in applications and learning platforms. Monitoring technology help desk requests, responding to basic issues, and escalating complex problems when necessary. Managing the GRCHS Help Desk on Fridays by assisting students and staff with basic troubleshooting. Providing school related technology support to parents for things like password resets, account setup,, and student device restrictions. Assisting staff and students with guidance on appropriate device use and digital practices. Managing and updating the GRCS staff professional development website and staff activity response logs. Supporting device lifecycle management, including device provisioning, re-provisioning, deployment, collection, and inventory tracking for student and staff devices. REQUIREMENTS Knowledge, understanding, commitment to a reformed Christian educational worldview. Prior administrative support experience required; experience in an educational or technology setting preferred. Strong organizational, communication, and time-management skills. Ability to work both independently and collaboratively in a fast-paced environment. Customer-service orientation and problem-solving skills. Proficient in software. The Instruction and Technology Support Assistant is a: Disciple of Christ Culturally Competent Professional Thoughtful Neighbor Justice Seeker Creative Solution Finder Lifelong Explorer Communicator and Collaborator READY TO APPLY? Applicants should complete the online application form for support staff on the GRCS website. Applicants should also send a resume, letter of interest, and statement of faith to Sheila VanderWoude, Executive Director of Technology, Grand Rapids Christian Schools. Application Deadline: Until filled.