What are the responsibilities and job description for the Behavioral Health Receptionist position at Grand Peaks?
Job Title: Behavioral Health Receptionist
Location: Rexburg & St. Anthony
Schedule: Full-Time | 4 days a week | 10 hour shifts
Pay: DOE
Grand Peaks Behavioral Health is seeking a dependable, compassionate, and customer-focused full-time Receptionist to join our dedicated team. This position provides front office support for our St. Anthony and Rexburg clinics.
As the first point of contact for our patients, families, and visitors, the Receptionist plays an essential role in creating a welcoming and supportive experience. We are looking for someone who is friendly, professional, highly organized, and committed to delivering exceptional customer service while supporting our mission of providing quality behavioral health care to the communities we serve.
What You'll Do
- Greet and assist patients, visitors, and staff
- Answer and direct phone calls; schedule appointments; collect co-pays and patient payments
- Support scheduling and coordination for school-based therapy services
- Maintain strict patient confidentiality
- Manage front desk operations, including check-in/check-out and paperwork
- Assist with general office duties
- Previous receptionist or customer service experience preferred
- High school diploma or equivalent (Required)
- Strong attention to detail and ability to multitask
- Dependable, professional, and team-oriented
Why Grand Peaks Medical?
We’re committed to providing compassionate, high quality care to our community. Full-time employees are eligible for PTO, paid holidays, health benefits, and a 401(k). If you’re looking for a role where you can make a meaningful impact every day, we’d love to hear from you. Please submit your resume with references.