What are the responsibilities and job description for the Procedure Scheduler position at Grand Junction Gastroenterology?
About us
Grand Junction Gastroenterology is the largest gastroenterology group serving Western Colorado. Our staff currently includes six board certified Gastroenterologists, four Physician Assistants and 23 employees. Our goal is to provide our patients, referring physicians and the surrounding community with the best, most comprehensive, and highest quality of care possible.
Requirements:
Graduate of an accredited High School, or equivalent.
Must be able to read and communicate English language.
Strong computer skills.
Excellent telephone skills.
Medical Experience valuable.
Principal Duties and Responsibilities:
To perform this position successfully, the individual must be able to perform each of the following essential duties; this is not an all-inclusive list.
Be service-oriented, always put the patient first.
Proactively work together in team environment, and across departments. Be a supportive team member.
Utilize personal initiative: maintain a steady level of productivity.
Must be self motivated and detail oriented.
Performance reflects knowledge in all areas specific to scheduling and confirming of appointments, accurate computer operation, medical record maintenance, confidentiality, and excellent phone skills.
Communicate appropriately and clearly to providers, practice administrator and co-workers.
Treat patients, family and co-workers with respect and dignity.
Excellent customer service/phone skills.
Answer telephone in a polite and professional manner.
Schedule endoscopic procedures with accuracy.
Accurate computer data entry.
Coordinate procedures with other departments and facilities.
Perform job duties according to highest priority; answering telephone, working fax queue, schedule referrals, follow-up calls, and recalls.
Accurately send out appointment and prep instructions to the patient.
Collect patient outstanding balance(s) prior to scheduling procedure.
Communicate complete and accurate information to appropriate personnel in a timely manner; tasking via the EMR, or email.
Maintain a safe environment for patient, co-workers and self.
Check for insurance eligibility.
Notify referring physicians of patient appointments and cancellations.
Acknowledges patient’s rights on confidentiality, maintains patient confidentiality at all times, and follows HIPAA guidelines and regulations.
Maintain & secure PHI.
Other duties as assigned.
Professionally:
This position creates the first impression people will get about our facility.
How you look and behave matters a great deal.
Be positive. Always greet patients and their families with a smile. Introduce yourself and be patient, courteous and helpful.
Adhere to dress code.
Complete annual educational requirements.
Maintain patient confidentiality at all times.
Report to work on time.
Wear identification badge.
Attend staff meetings, annual review, and in-services as scheduled.
Represent the organization in a positive manner.
Actively participate in Quality Improvement as directed.
Comply with ALL Standards and Procedures.
Job Type: Full-time
Pay: $18.50 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have Medical Procedure Scheduling experience?
Experience:
- Medical: 1 year (Preferred)
Ability to Commute:
- Grand Junction, CO 81501 (Required)
Work Location: In person
Salary : $19 - $21