Server Assistant | Full Benefits Included

Organization- Grand Hyatt DFW

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Grand Hyatt DFW is an award-winning luxury hotel located inside Dallas/Fort Worth International Airport, delivering elevated hospitality for travelers, diners, and meeting guests. The property is recognized for excellence in both guest experience and workplace culture, including:

• Texas’s Leading Airport Hotel (2025)
• Fortune 100 Best Companies to Work For (2025)
• People Companies That Care (2025)
• U.S. News Best Hotels (2025)
  
  

The Server Assistant supports the restaurant service team by maintaining a clean, organized, and guest-ready dining environment. This role ensures tables are set, cleared, and reset efficiently; assists with food running and beverage support as needed; and helps the service team deliver a polished, welcoming experience that reflects Grand Hyatt standards.

Key Responsibilities

Service Support

• Assist servers in delivering exceptional guest service through attentive dining room support.
• Help run food, deliver beverages, and respond to guest requests promptly and professionally (as directed).
• Refill water, stock condiments, and maintain table presentation throughout service.
  
  

Table Maintenance

• Clear, clean, and reset tables quickly and accurately to support smooth seating flow.
• Maintain cleanliness and organization of service stations, dining room, and back-of-house support areas.
• Properly handle used dishware, glassware, and utensils; transport items to stewarding according to procedure.
  
  

Set-Up, Stocking & Side Work

• Set up dining areas for meal periods (linens, settings, menus, stations) according to outlet standards.
• Restock supplies such as silverware, glassware, napkins, ice, coffee supplies, and to-go packaging.
• Assist with opening/closing duties and basic cleaning tasks to maintain outlet readiness.
  
  

Safety, Sanitation & Standards

• Follow all food safety, sanitation, and hygiene standards, including proper handling of clean/soiled items.
• Use safe lifting and carrying techniques; maintain a clean, hazard-free work environment.
• Support compliance with hotel policies and brand standards.
  
  

We Offer Excellent Benefits:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
  
  

Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

• Ability to work a flexible schedule, including weekends, holidays, and evenings.
• Strong teamwork mindset and willingness to assist wherever needed during service.
• Ability to stand/walk for extended periods and work in a fast-paced environment.
• Ability to lift and carry up to moderate weight (trays, racks, supplies; varies by operation).
• Professional appearance and positive, guest-focused communication.
  
  

Preferred Qualifications

• Prior experience in a restaurant, hotel, or high-volume hospitality environment.
• Familiarity with basic food & beverage service standards and dining room setup.
• Food handler certification (if required by local regulation) or willingness to obtain.
  
  

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status