What are the responsibilities and job description for the Operations Supervisor position at Grand Hyatt?
Organization- Grand Hyatt Atlanta in Buckhead
Summary
The responsibilies include assisting in overseeing any area in the Rooms Division. This can include the front office staff, guest services, housekeeping and laundry. Duties may also include training, staff development and scheduling.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.
Operations Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. As well as, supervising any area of the food and beverage function within the hotel. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Why Work at Hyatt?
Summary
The responsibilies include assisting in overseeing any area in the Rooms Division. This can include the front office staff, guest services, housekeeping and laundry. Duties may also include training, staff development and scheduling.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.
Operations Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. As well as, supervising any area of the food and beverage function within the hotel. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Why Work at Hyatt?
- Medical/Dental/Prescription/Vision Insurance
- Flexible Spending Accounts
- Disability and Life Insurance
- Paid Family Bonding Time
- Adoption Assistance
- $1,000 per year for Educational Assistance
- Complimentary and Discounted Hyatt Hotel Room Nights
- Paid Time Off & Paid Holidays
- 401(k) with Employer Match
- Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, and more)
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills.
- Ability to stand for long periods of time.
- Experience and a thorough understanding of Rooms Division operations.
- 1-year supervisory experience
- 2 years front office and housekeeping experience
Salary : $1,000