What are the responsibilities and job description for the Night Audit Host position at Grand Hyatt?
Organization- Grand Hyatt Denver
Summary
This is a posting for a Night Audit Host- Overnight Shift at the Grand Hyatt Denver, a 516 room hotel with over 60,000 sq ft of meeting space.
The Night Audit Host is responsible for assisting in the overnight front office shift. This will include cash control, preparing and balancing various reports, responding to guest service issues, and the check-in and check-out process. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
This position is for the overnight shift, and requires flexibility to work weekends and holidays. Schedules are not set and are determined based on business needs. Typical shifts will be from 11:00 pm - 7:30 am pending business levels, occasional PM shifts may be required as well pending business levels.
Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion
Grand Hyatt Denver is seeking colleagues with unmatched service. We care for people so they can be their best.
Qualifications
Qualifications for this position:
The rate for this position is $20.50 /hr. plus a $2.00 differential for overnight shift.
Benefits available with this position:
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity/Marital Status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Summary
This is a posting for a Night Audit Host- Overnight Shift at the Grand Hyatt Denver, a 516 room hotel with over 60,000 sq ft of meeting space.
The Night Audit Host is responsible for assisting in the overnight front office shift. This will include cash control, preparing and balancing various reports, responding to guest service issues, and the check-in and check-out process. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
This position is for the overnight shift, and requires flexibility to work weekends and holidays. Schedules are not set and are determined based on business needs. Typical shifts will be from 11:00 pm - 7:30 am pending business levels, occasional PM shifts may be required as well pending business levels.
Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion
Grand Hyatt Denver is seeking colleagues with unmatched service. We care for people so they can be their best.
Qualifications
Qualifications for this position:
- Must have excellent organizational skills.
- Previous high-volume customer service experience is required, preferably in the hospitality industry.
- Previous work-related cash handling experience is required.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills.
- Ability to stand for long periods of time and walk moderate distances.
- Knowledge of Denver area restaurants and attractions preferred.
- Previous hotel front office experience preferred.
- Must be able to work a flexible schedule, including weekends and holidays.
The rate for this position is $20.50 /hr. plus a $2.00 differential for overnight shift.
Benefits available with this position:
- Medical/ Dental/ Vision Insurance after 30 days
- Free basic Life Insurance after 30 days
- Free basic Short-Term Disability after 30 days
- Eligible to participate in a Flexible Spending Account after 30 days
- Vacation/ Sick Days
- 7 Paid Holidays
- 1 Floating Holiday per calendar year
- Complimentary Room Nights 12 per calendar year after 90 days
- Employee/Friends & Family Rate Room Nights
- Employee may elect to contribute 401k after 30 days
- 401k Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year
- Employee Stock Purchase Plan (ESPP) 5% discount
- Contribute to the 529 Education Savings Plan
- Educational Reimbursement: $1,000/per calendar year
- Jury Duty
- Bereavement Pay
- Free Light Rail/Bus Pass
- Complimentary meal in Grand Bistro
- Use of Employee Assistance Program (EAP)
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity/Marital Status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Salary : $50 - $1,000